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Business Administrator Apprenticeship Fell Tower Medical Practice

If you want to get your foot in the door in a busy, local medical practice in Gateshead – this is a perfect opportunity for you! Excellent progression route and a fantastic way to kick start your career. Do not miss out of this apprenticeship, apply now!

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Aug 2022

Apprenticeship summary

  • Annual wage


  • Working week

    37.5 hours a week shifts to be confirmed

    Total hours per week: 37

  • Expected duration

    15 Months

  • Possible start date

    04 Sep 2022

  • Date posted

    26 Jul 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Advise patients on all matters relating to appointments, requests for repeat

prescriptions, home visits, complaints procedure and other issues relating to their healthcare - recording relevant information where required.

Ensure efficiency of appointment system, monitor effectiveness and report any problems or variations required.

Manage medical records: ensuring accurate filing of correspondence; results etc.

Scan information onto patient records ensuring accuracy at all times.

To receive and make calls as required, transferring calls internally and taking messages when necessary.

Liaise with health care professionals and other outside agencies e.g.,hospitals, pharmacies, local council

To open and date stamp all courier and royal mail post, excluding private & confidential mail, and distribute to relevant individuals.

What training will the apprentice take and what qualification will the apprentice get at the end?

Business administration level 3 apprenticeship.

Maths and English to Level 2 required, if not already achieved

Ongoing assessment by the employer and provider – for example meetings with apprentice, employer and learning provider, observations of workplace, gathering evidence · Knowledge, Skills and Behaviour in relation to: customer service principles and practices, planning, regulation, responsibility and IT, business principles, customer communication and health and safety. Undertake a self-assessment in the last month of their apprenticeship to enable them to see whether they are confident that they have taken on board all aspects of the occupation. This self-assessment must be submitted to the independent end point assessor as a source of evidence to prepare for independent End Point Assessment which will include multiple choice assessment; showcase portfolio of learning and interview; presentation of a project.

What is the expected career progression after this apprenticeship?

Future progression to be confirmed with employer..

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Customer care skills, Team working


GCSE or equivalent Maths (Grade C/4) Essential
GCSE or equivalent English (Grade C/4) Essential

About the employer

Fell Tower Medical Centre is located on Durham Road in Low Fell. We serve over 7000 patients in Low Fell and the surrounding area.


Fell Tower Medical Practice


575 Durham road




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Training provider


Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

To apply, you must register with GetMyFirstJob and then follow the instructions to complete your application.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Aug 2022