Customer Service Apprentice (Business Administrator) Howdens Joinery (Trade) - Kingston
You will learn how to work effectively in a depot customer facing, you will also ensure Health and Safety requirements are met and company policies are adhered to.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 21 Aug 2022
Apprenticeship summary
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Annual wage
£15,000.00
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Working week
Days TBC, shifts will be either: 7:00am - 4:00pm/7:30am - 4:30pm.
Total hours per week: 40.0
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Expected duration
15 Months
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Possible start date
05 Sep 2022
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Date posted
22 Jul 2022
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000069048
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Positions
1 available
What will the apprentice be doing?
Responsibilities will include:
Dealing with customers face to face
Working on a helpdesk
Problem solving
Identifying improvements
Dealing with complaints
Going the extra mile and making a difference
Dealing with diverse customers and in diverse situations
Communicating effectively
All delivered in your workplace.
Additional benefits:
Training from fully qualified Didac staff
Ensure you are working to current legal and good practice requirements
What training will the apprentice take and what qualification will the apprentice get at the end?
Onced completed and passed you will receive a Level 2 Customer Service Practitioner apprenticeship standard.
Training will be delivered on your employer's site, and you will have an allocated trainer who will visit you on site once a month face to face. you will be given advice and guidance by your trainer in between visits with work being set. You will also receive training from your employer.
What is the expected career progression after this apprenticeship?
To potentially progress within the branch/company.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade Grade C/4 or higher) Desired
About the employer
Employer
Howdens Joinery (Trade) - Kingston
Address
Marlborough Close Units E & F
Parkgate Industrial Estate
Knutsford
WA16 8XN
Training
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Employer's Application Instructions
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 21 Aug 2022