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Salesperson Apprentice M. K. M. BUILDING SUPPLIES LIMITED

Provide product and service advice to increase sales and margin in line with the branch objectives. Promote MKM to be the merchant of choice within your area, build a loyal customer base and drive sales opportunities.

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Closing date: 28 Aug 2022

Apprenticeship summary

  • Annual wage

    £10,004.80 to £19,760.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday (1 hour lunch) Occasional Saturday working

    Total hours per week: 40

  • Expected duration

    12 Months

  • Possible start date

    29 Aug 2022

  • Date posted

    21 Jul 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000068572

  • Positions

    1 available

What will the apprentice be doing?

  • Work closely with the Branch Director/ Business Development Manager on all new accounts to introduce the business and arrange an appointment for the Branch 

  • Support the branch in generating new customers

  • Provide friendly, accurate and efficient customer service both via the telephone and face to face

  • Identify and approach customers in need of help and advice

  • Check product availability and offer alternatives where necessary

  • Become a trusted business partner to your customers

  • Help to identify issues that could lead to customer complaints / loss of business and proactively resolve these

  •  Ensure customer details are accurate and recorded correctly

  • Other duties as reasonably required as part of the role of salesperson

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 2 Trade Supplier

What is the expected career progression after this apprenticeship?

MKM is a highly successful, established business. We have great plans for growth, currently opening circa 15 new branches each year. Our apprenticeship programme is primarily intended to develop high calibre talent to support these plans.

Requirements and prospects

Desired skills and personal qualities

Customer care skills, Great Attitude, Good Time Keeping, Good Numeracy Skills, Good Literacy Skills, Knowledge of Builders Merchant

Qualifications

Other N/A (Grade N/A) Desired

About the employer

We are MKM, a builders’ merchant with a different approach to business, founded in Hull where our first branch was opened in 1995 and where our Central Support office and support functions such as Finance, IT, Marketing, Operations & HR is based. We have naturally expanded to bring our excellent service to more and more customers with over 90 branches nationwide covering more than 20 counties in England and multiple branches in Scotland. Each of our branches utilise the local knowledge and expertise of their outstanding staff to provide great service to every customer and build those relationships which give them a true understanding of individual customer needs. Thanks to our customers, we've grown at an incredible rate to become the UK's largest independent builders' merchant, with plans for many more branches across the country.

Employer

M. K. M. BUILDING SUPPLIES LIMITED

Address

MKM Building Supplies

7 Montrose Road, Chelsmford Road

Chelsmford

CM2 6TE

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Training

Training provider

ENCOMPASS CONSULTANCY LIMITED

Apprenticeship standard

Trade supplier

Level 2 (GCSE)

Before you apply

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