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Small Business Broker Apprentice MPM INSURANCE SERVICES LTD

An excellent opportunity has arisen for an Apprentice to join our Commercial Small Business Team. Working within a busy office environment, training will be provided to cover all aspects of Insurance and Claims Administration.

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Closing date: 25 Aug 2022

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday, 9.00am to 5.00pm with 1-hour for lunch.

    Total hours per week: 35.0

  • Expected duration

    18 Months

  • Possible start date

    28 Aug 2022

  • Date posted

    21 Jul 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Vacancy description

A full training programme will be provided by KGJ Group and this will ensure minimum standards of training and competency are achieved in all relevant activities within the job role.

Your Small Business Team colleagues will provide training and guidance on the day to day tasks including procedures, insurance knowledge and IT skills, we will also ensure you receive coaching on letter writing, time management, how to write professional emails and answering the telephone.

Its important to us that your mentors provide you with the abilities to help you integrate into our Small Business Team and our way of working, this will help you gain the skills, behaviours and confidence needed to progress in the Small Business Team.

Duties will include:

  • Filing
  • Post collection
  • Insurance administrative support
  • Adhere to the principles/standards as set out in the Group Procedures Manual
  • Maintain a professional image of self and the Group to all customers and insurers
  • Ensure that all outgoing mail is collected and correctly franked
  • Ensure that all customers files are correctly filed, maintained and kept tidy at all times
  • Ensure all Small Business Team diary work is given to the appropriate team member
  • Sort Small Business Team post and allocate accordingly
  • Provide admin support to the Small Business Team
  • Completion of tasks in a timely manner
  • Ensure that all compliance responsibilities are recorded and reported as required.
  • Maintain own training records

What training will the apprentice take and what qualification will the apprentice get at the end?

Full on-the-job training and support will be provided to enable the successful applicant to undertake the full range of duties required of the role. All apprentices are required to complete and evidence 20% of the job learning whilst on their apprenticeship.

Our Insurance Practitioner Level 3 standard programme consists of the following:

  • Insurance Practitioner Level 3 Apprenticeship Standard
  • Functional Skills in Literacy and Numeracy Level 2
  • End-point Assessment conducted by an external provider (Portfolio, project and panel interview)

The End-Point Assessment is designed to enable apprentices to demonstrate that they are fully conversant in the skills knowledge and behaviours expected of individuals at this level. It is designed to provide assessors with a holistic view of the Apprentice, and to allow them to assess to what extent the Apprentice meets or exceeds the apprenticeship standard.

What is the expected career progression after this apprenticeship?

Opportunity for a full-time position on completion of the apprenticeship

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Team working, Dedicated, Excellent telephone manner, Hardworking, must be computer literate


GCSE or equivalent Maths & English + 3 further subjects (Grade Grades A*-C (4-9)) Essential

About the employer

MPM Insurance Services. The KGJ Group of Companies is a family-owned business run by a dynamic and entrepreneurial group of shareholding directors.







WV10 6TD

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Training provider



Aksa Munir


Apprenticeship standard

Insurance practitioner

Level 3 (A level)

Before you apply

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