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TPS Volkswagen Group Parts Sales Executive Apprentice SYTNER GROUP LIMITED

At TPS our Parts Sales Executive Apprentices have a diverse role. This includes sales (both on the phone and in person); stock control; health and safety logistics; order processing and delivering a high level of customer service using specialist product knowledge.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 20 Aug 2022

Apprenticeship summary

  • Annual wage

    £10,004.80

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday – Friday. 0830 – 1730. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.

    Total hours per week: 40

  • Expected duration

    12 Months

  • Possible start date

    21 Aug 2022

  • Date posted

    22 Jul 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000068411

  • Positions

    1 available

What will the apprentice be doing?

This is a key role, interacting with different areas of the Centre in a dynamic working environment.

Over the course of the apprenticeship you will develop your knowledge of a wide range of products to understand the purpose of vehicle parts and how they function.  You will also develop life skills such as teamwork, leadership and communication while you work both behind the scenes and at the front desk.

The role requires you to be professional and approachable so that you can accurately assess customer requirements, advise them on parts required and process orders efficiently in a busy environment.

You will be involved in sales to help drive our business forward so confidence and a commitment to customer care are essential.

As a Parts Sales Executive some of your key objectives will include:

·       Accurately assessing customer part requirements

·       Using your product knowledge provide advice to customers

·       Stock control

·       Maintenance of accurate paperwork for Centre and customer records

·       Efficient processing of customer orders

·       Delivering high levels of customer service

·       Contributing to the delivery of sales targets

What training will the apprentice take and what qualification will the apprentice get at the end?

Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centres.

Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.

In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the National Learning Centre.

This is a fully rounded training experience where you will build life skills that last and gain both Apprenticeship qualifications and brand certifications.

On successful completion of the one-year programme you will receive the following:

·       Level 2 Customer Service Practitioner Standard

·       TPS specific certifications

What is the expected career progression after this apprenticeship?

Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.

Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience

Qualifications

GCSE or equivalent English (Grade 4-9) Essential
GCSE or equivalent Maths (Grade 4-9) Essential

Things to consider

If you can’t apply online, please contact us on 0800 587 3051. The latest information on the National Minimum Wage for Apprentices can be found at https://www.gov.uk/become-apprentice/pay-and-conditions Please do not contact the retailer. Babcock Training are the main point of contact for this opportunity and carry out the full recruitment service for this employer. Approaching the retailer directly will not always help your application.

About the employer

TPS was the first trade operation to be owned and run by an automotive manufacturer – Volkswagen Group UK Limited. This means we can offer the ultimate trade experience delivering Volkswagen Group Genuine Parts™ to our customers daily. Every TPS Centre’s extensive parts stock is maintained by the Volkswagen Group and is dedicated to the needs of our local trade customers. We’re still growing and constantly evolving to meet the needs of our customers. There has never been a more exciting time to join our business and be part of our team

Employer

SYTNER GROUP LIMITED

Address

Unit 18, Priory Tec Park, Saxon Way, Hessle

HU13 9PB

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Training

Training provider

BABCOCK TRAINING LIMITED

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

In order to be considered for this role, you are required to complete an online application via the link listed. Your online application will be forwarded to our specialist recruitment team. If you are successful in your application, they will talk to you directly and guide you through the next stages of application.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 20 Aug 2022