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Post Office Clerk, Customer Service Apprentice (West Didsbury) Failsworth Post Office

West Didsbury Post Office are looking for an enthusiastic individual to join one of the largest networks in the UK. This position is for a highly driven individual as they will be fast tracked through their career with this Employer, with lots of training and development opportunities.

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Closing date: 26 Aug 2022

Apprenticeship summary

  • Annual wage

    £9,379.50

  • Working week

    Monday to Friday, Some Weekends Exact days and times to be confirmed at interview.

    Total hours per week: 37.5

  • Expected duration

    12 Months

  • Possible start date

    30 Aug 2022

  • Date posted

    02 Aug 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000068352

  • Positions

    2 available

What will the apprentice be doing?

  • Serve customers on both the till and the Post Office enthusiastically and professionally.
  • Assist customers around the shop to help provide a good shopping experience for everyone.
  • Ensure stock is kept full at all times and shelves are well presented to make it easier for customers to find what they require.
  • Acquire a high level of product knowledge and continue to develop that knowledge.
  • Recognise, and act upon opportunities to increase the value of sales by offering appropriate advice.

What training will the apprentice take and what qualification will the apprentice get at the end?

Customer Service Practitioner Apprenticeship, Level 2 Standard

Training on the job.

What is the expected career progression after this apprenticeship?

You will become a long term employee within the post office, who will be looking to develop you further, maybe even into owning your own branch.


Requirements and prospects

Desired skills and personal qualities

Communication skills, Customer care skills, Administrative skills

Qualifications

GCSE or equivalent English (Grade 4 / C) Desired
GCSE or equivalent Maths (Grade 4 / C) Desired

Things to consider

How will you get to the employer? What made you apply for this apprenticeship?

About the employer

West Didsbury Post Office are looking for an enthusiastic individual to join one of the largest networks in the UK. This position is for a highly driven individual as they will be fast tracked through their career with this Employer, with lots of training and development opportunities.

Employer

Failsworth Post Office

Address

99 Lapwing Lane

West Didsbury

Manchester

M20 6UT

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Training

Training provider

TOTAL PEOPLE LIMITED

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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