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Apprentice Reception / Administrator Skin Architect

To provide a high-quality service to all of our customers. Book appointments and welcome customers, whilst maintaining client data confidentiality. To provide an operational support service to the therapists and staff, ensuring good quality service delivery and confidentiality whilst working towards a Level 3 Business Admin qualification.

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Closing date: 15 Aug 2022

Apprenticeship summary

  • Annual wage

    £7,503.60

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    This role will be over the days of Monday to Saturday. Times to be confirmed upon offer of employment. 30 hours in total. Wednesday and Sunday are days off.

    Total hours per week: 30

  • Expected duration

    15 Months

  • Possible start date

    05 Sep 2022

  • Date posted

    26 Jul 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000068308

  • Positions

    1 available

What will the apprentice be doing?

This is a great opportunity to work within a local Skin Clinic, to work towards a Level 3 Business Admin Apprenticeship.

Duties for this role would include:

Send and receive notifications/tasks and emails in connection with work tasks.
Assist with the CRM system in booking clients' appointments.
Shredding of confidential waste paper documents.
Keeping client information records up to date.
Complying with GDPR laws at all times.
Covering reception by answering incoming calls/ emails and welcoming clients.

Book new and follow up appointments.
Receive all telephone calls and deal with enquiries.
Diversion of the telephone calls when required.
Keep social media and websites up to date.
Ensure that the reception area, and treatment room area are tidied at the end of each day/session.
This is not a comprehensive definition of the post. Postholders will be expected to undertake any work that comes within the remit of the post’s purpose. 

What training will the apprentice take and what qualification will the apprentice get at the end?

As a Business Administration Apprentice, you will complete the following qualifications as part of your apprenticeship:

Level 3 Business Administrator Standard Apprenticeship.
Level 2 Functional Skills in maths and English if not already achieved.
You will also develop the skills, knowledge and behaviours required to work within an office environment.
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills. You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions. All evidence will be logged to your electronic portfolio.

What is the expected career progression after this apprenticeship?

Great prospects for progression to a full time position for the right candidate.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Team working, Non judgemental, Patience, Good attendance record, Self Motivated

Qualifications

GCSE or equivalent English (Grade C/4) Essential
GCSE or equivalent Maths (Grade C/4) Desired

Things to consider

Ensure you can travel to the place of work on a daily basis. Check bus routes.

About the employer

Set within Listers Health, Bradford’s largest ladies only gym, Skin Architect offers the most advanced medical and cosmeceutical skincare and treatments for ladies in and around Bradford. Our Skincare Experts have a deep understanding and are experienced in highly-advanced treatments, spanning over 15 years, meeting the evolving skincare needs of ladies of all ages in Bradford. Whether it’s Acne, Ageing, Sensitive Hyper-pigmentation or Teenage Skin, be assured a friendly and wonderful experience from the moment you‘re in touch. We use only the highest-quality products from leading Skincare brands Obagi Medical, Environ, Dermalogica & Advanced Nutrition. Treatments including Hydrafacial, Skinpen, Ultrasound, Skin Peels and Laser Hair Removal. If it’s the most healthy, and natural looking skin you feel inspired for, get in touch today, and feel uplifted in making a start on your skin journey to better health with our superb range of advanced treatments and Products. It’s easy to book an appointment.

Employer

Skin Architect

Address

LISTERS MILL

HEATON ROAD

BRADFORD

BD9 4SH

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Training

Training provider

C.M.S. VOCATIONAL TRAINING LIMITED

Contact

Mandy Hodson

mandy@cmsvoc.co.uk

01924 614523

Apprenticeship standard

Business administrator

Level 3 (A level)

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