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Business Administration Apprentice Black Country Healthcare NHS Foundation Trust

This is an exciting opportunity for a Business Administration Apprentice to gain experience in Organisational Development, by joining the Organisational Development team at Black Country Healthcare NHS Foundation Trust.

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Closing date: 14 Aug 2022

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday Working day hours to be confirmed

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    05 Sep 2022

  • Date posted

    20 Jul 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

We are looking for a reliable and enthusiastic team player, who will provide administrative support to a passionate and creative Organisational Development team. While responsibilities will be largely administrative, you will be able to show creativity and initiative within your duties. 

  • Support and assist in office administration on a day to day basis as workload determines, reacting to changes in priorities as service dictates.
  • Clear verbal and written communication to ensure information is clearly passed to staff.
  • Supporting administration team and managers in completing daily tasks, liaising closely with staff.
  • Support the promotion and communication of staff surveys.
  • Provide administration support with managing the apprenticeship email inbox
  • Be courteous with service users, service providers and the general public treating them with dignity and respect.
  • Customer service awareness & skills

What training will the apprentice take and what qualification will the apprentice get at the end?

Business Adminstration Level 3

End Point Assessment

In house training

No College day release

Where a business administrator has not already achieved Level 2 English and Maths, they must do so before taking the end-point assessment.

What is the expected career progression after this apprenticeship?

Fixed term for 18 months.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Analytical skills, Logical, Team working, Initiative, Non judgemental, Patience


GCSE or equivalent English (Grade 4) Essential
GCSE or equivalent Maths (Grade 4) Essential

About the employer

Black Country Healthcare NHS Foundation Trust provides specialist mental health, learning disability, and community healthcare services for the population of the Black Country. Across the whole of the region we provide: - Adult and older adult mental health services - Specialist learning disability services - CAMHS Black Country Healthcare NHS Foundation Trust was formed on 1 April 2020, after NHS England and NHS Improvement approved the merger of Black Country Partnership NHS Foundation Trust and Dudley and Walsall Mental Health Partnership NHS Trust. Combining resources, strategies and talented workforce enables us to deliver a wider variety of outstanding services that are based on best practice and are continually improving. As a public body, we are accountable to the people we serve. The Trust Board is responsible for determining the strategy and overall direction of the Trust in an open, honest, and transparent manner. We’re using our position as an NHS Foundation Trust to strengthen our ties with the local community. We have a large and growing membership, and we’re always encouraging people to join our Trust as members. Members are kept informed of what is happening in the Trust, and their advice is sought on ways we can improve the effectiveness and responsiveness of our services.


Black Country Healthcare NHS Foundation Trust


Trafalger House 47-49

King Street



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Training provider



Emma Southall

01384 363545

Apprenticeship standard

Business administrator

Level 3 (A level)

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