Customer Service Apprentice SAFETY PANDA LTD
We are looking to recruit a Customer Service Apprentice to report directly to the Office Manager. The successful candidate will support the sales team with customer enquiries, as well as undertaking general office duties including filing, answering phones, inputting data, post, printing paperwork and certificates etc.
Closing date: 04 Sep 2022
Apprenticeship summary
-
Annual wage
£8,128.90 to £16,055.00
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
Minimum Wage Rates -
Working week
Monday to Friday, 09:00 - 16:00
Total hours per week: 32.5
-
Expected duration
15 Months
-
Possible start date
05 Sep 2022
-
Date posted
21 Jul 2022
-
Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000068029
-
Positions
1 available
What will the apprentice be doing?
Responsibilities:
- Input data to cloud based programmes for accrediting bodies
- Book courses through cloud based systems
- Social media updates and posts
- Management of training databases
- Assisting sales team with customer enquiries
- Occasional PA duties to Managing Director
What training will the apprentice take and what qualification will the apprentice get at the end?
Level 2 Customer Service Practitioner apprenticeship standard, including:
- Knowledge, Skills & Behaviours
- Level 1/2 Functional Skills Maths (if required)
- Level 1/2 Functional Skills English (if required)
- End-Point Assessment
What is the expected career progression after this apprenticeship?
Upon successful completion of the apprenticeship, the candidate will have to opportunity to progress into full-time customer service or administration roles.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade C/4) Desired
About the employer
Employer
SAFETY PANDA LTD
Address
Faraday House, Beaufort Road
Birkenhead
Wirral
CH41 1HE
Training
Training provider
WIRRAL METROPOLITAN COLLEGE
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Before you apply
Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.