Apprentice Customer Service Administrator Interior Contracts (Kitchens) Ltd TA Lanzet

Apprentice Customer Service Administrator for a Kitchen Manufacturers based in Darwen. You will undertake your Level 2 Customer Service Practitioner qualification.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 16 Apr 2023

Apprenticeship summary

  • Annual wage

    £9,379.50

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday 9.00am - 5.00pm, 30 minutes unpaid lunch, maximum 37.5 hours per week

    Total hours per week: 37.5

  • Expected duration

    14 Months

  • Possible start date

    23 Apr 2023

  • Date posted

    05 Aug 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000067814

  • Positions

    1 available

What will the apprentice be doing?

Working as an integral part of our customer service team, your role will include: -
Customer service Traineeship
• Taking incoming calls confidently and fluently
• Calling customers with updates
• Communicating fluently with a range of colleagues
• Sending professional emails out to customers
• Receiving email enquiries and responding accordingly
• Using a computer system to track the progress of orders
• Organising and updating Google sheets
• Processing small remedial items to be sent out by courier
• Assisting in organisational tasks in the office
• Completing reports for a number of customers

What training will the apprentice take and what qualification will the apprentice get at the end?

Intermediate Level 2 Apprentice Customer Service Practitioner, including NVQ and functional skills maths and English. Work based learning.

What is the expected career progression after this apprenticeship?

  • A great opportunity to develop your career with an employer who supports continuing professional development.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Customer care skills, Initiative

Qualifications

Other Basic Maths (Grade n/a) Desired
Other Standard English (Grade n/a) Desired

Things to consider

Monday - Friday 9.00am - 5.00pm, 30 minutes unpaid lunch, maximum 37.5 hours per week

About the employer

We are a rapidly growing kitchen manufacturer and supplier, predominantly providing kitchen furniture and appliances to new build developers. Lanzet is an established business with a dedicated team, many of whom have been in the business for 5 years plus. As the nature of business changes, we have to diversify and improve our systems- as such, we are a dynamic and forward-thinking organisation.

Employer

Interior Contracts (Kitchens) Ltd TA Lanzet

Address

Primrose Mill, Ratcliffe Street

Darwen

Lancashire

BB3 2BZ

You must have JavaScript enabled to view a map of the location

Training

Training provider

NORTH LANCS. TRAINING GROUP LIMITED(THE)

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

To apply, you must register with GetMyFirstJob and then follow the instructions to complete your application.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 16 Apr 2023