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Applications Support Apprentice NORWOOD SCHOOLS LTD

The Applications Support role sits within the IT team and is required to support the ongoing development and success of Norwood’s core Business Systems and Management Information. The role is varied in terms of applications supported and skills required and will suit someone who wishes to think about a career in IT.

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Closing date: today

Apprenticeship summary

  • Annual wage

    £8,754.20

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Mon-Thurs 9:00-17:30 (45min lunch) Fri 09:00 - 13:00

    Total hours per week: 35.0

  • Expected duration

    18 Months

  • Possible start date

    19 Aug 2022

  • Date posted

    19 Jul 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000067402

  • Positions

    1 available

What will the apprentice be doing?

To learn to support to users of all business applications across Norwood
Answer user enquiries
Troubleshoot issues and incidents
Identify concerns
Acquire and develop knowledge of all key business applications of Norwood.
Act as the support point of contact for users for all business applications, identify user requirements and liaise with vendor support in providing resolutions. 
Work in collaboration with services, workforce, Payroll, and managed IT service provider.
To support training on Business Applications to new starters and staff throughout the organisation
Learn to build Management Reports using a variety of tools including Business Objects.

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 IT Solutions

What is the expected career progression after this apprenticeship?

Possible employment on completion of apprenticeship.


Requirements and prospects

Desired skills and personal qualities

IT skills, Organisation skills, Problem solving skills, Administrative skills, Analytical skills, Team working

Qualifications

GCSE or equivalent English and Maths (Grade A*-C (4-9)) Essential

About the employer

Norwood people are inspiring individuals who share our belief that everyone should be able to live the life they choose. There are thousands of us in the UK, within the Jewish community and beyond, not just celebrities, and expert advisors, but people from every kind of background who all care about Norwood’s vision and want to help make a difference.

Employer

NORWOOD SCHOOLS LTD

Address

NORWOOD

BROADWAY HOUSE

80-82 THE BROADWAY

HA7 4HB

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Training

Training provider

LET ME PLAY LIMITED

Contact

Louise

louise.mcmeechan@lmpeducation.org

07511 878565

Apprenticeship standard

IT solutions technician

Level 3 (A level)


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