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Apprentice Service Engineer SWITCH2 ENERGY LIMITED

Switch2 is the market leader in the provision of bespoke energy metering, monitoring, billing services to high energy users such as hospitals, apartments, commercial properties, industrial sites. Our client portfolio contains local authorities, universities, factories, housing associations, private landlords and utility energy suppliers.

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Closing date: 31 Aug 2022

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday 8:30 – 17:00 may work evenings and weekends.

    Total hours per week: 40.0

  • Expected duration

    24 Months

  • Possible start date

    14 Sep 2022

  • Date posted

    18 Jul 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    2 available

What will the apprentice be doing?

Working with the domestic services engineer you will be carrying out, planned and reactive works on HVAC system within domestic properties and building sites.


To shadow and receive on site practical training / experience from a qualified Switch2 Service Engineer. An detailed job description of a Service Engineer’s role is outlined below. 


-              Attending domestic and commercial properties to perform planned and preventative maintenance.

-              Performing and assisting on reactive maintenance.

-              Commissioning and verification of new and existing metering systems/installations.

-              Small scale installation of metering equipment/systems (electrical and mechanical).

-              Carrying out fault diagnosis and effective repairs within properties.

-              Supplying reports of outstanding and completed to the office via the field job management system.

-              Availability to travel, including occasional overnight stays.

-              Training and informing the occupier/homeowner on the operation of the equipment installed within their dwelling and setting equipment/systems up to the customer’s specific requirements were applicable.

-              Always Maintaining a smart appearance and a pleasing disposition.

-              Response service fault diagnosis, repair and renewal works.

-              Planned preventative maintenance works.

-              Planned on site new installation product commissioning works.

-              Working Health & Safety Practice.

Attend a structured college course designed around the industry

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Training will be 4 days per week with employer and 1 day per week at Choice Training Limited, Dagenham Essex, term time only 
  • The following qualification will be received at the end of the apprenticeship 
  • Level 2 Building Engineering Installer Qualification 
  • Working in and around the South East London Region 
  • full driving licence desirable but not essential

What is the expected career progression after this apprenticeship?

To become a fully trained service engineer with the potential to earn £50,000 upwards

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Logical, Team working, Creative, Patience


GCSE or equivalent English (Grade A-C (4-9)) Desired
GCSE or equivalent ICT (Grade A-D (5-9)) Desired
GCSE or equivalent Maths (Grade A-C (4-9)) Desired

Things to consider

Full driving licence desirable but not essential Good IT experience and able to use current technology Good communicator, able to work and adapt in a fast-moving industry Experience of working as part of a team in a real working environment Ability to provide high levels of customer satisfaction

About the employer

Switch2 is the UK’s most experienced and capable provider of end-to-end solutions for heat networks. We make a success of heat networks owned by local authorities, housing associations and private developers. We help to optimise energy efficiency, manage renewable energy, and focus on well performing schemes, whilst minimising costs to the resident.





Highfield Road



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Training provider



Ben East

Apprenticeship standard

Building services engineering installer

Level 2 (GCSE)

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