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Administrator Apprenticeship Pearl Medical Centre

A new opportunity has arisen to join our proactive forward thinking practice based in the centre of Birmingham. We are looking for a Administrator to join our friendly and supportive team at Pearl Medical Centre. • Practice with list size of circa 10,000 • High QOF Achievement • Clinical team includes GP's and Prescribing Practice Pharmacists

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Closing date: 15 Aug 2022

Apprenticeship summary

  • Annual wage

    £7,503.60 to £14,820.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    Monday to Friday - 9-4pm Shifts

    Total hours per week: 30.0

  • Expected duration

    15 Months

  • Possible start date

    30 Aug 2022

  • Date posted

    18 Jul 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?


  • To have a thorough knowledge of all practice procedures
  • Filing post in medical records
  • Booking Clinicians Clinics e.g booking flu vaccinations, child immunisations etc
  • Answering calls, booking appointments and dealing with patient queries.

Repeat Prescription

  • To have a thorough knowledge of the repeat prescription procedures
  • Issue repeats and ensure they are ready to collect
  • Call patients back with Prescription queries.


  • Receiving patients, consulting with members of practice team
  • Handing completed repeat prescriptions to patient and checking names and address.

What training will the apprentice take and what qualification will the apprentice get at the end?

Business Administration Level 3

Apprentices learn the skills they need on the job with the guidance of a development coach who is an expert from industry. You will finish your apprenticeship with a recognised qualification, valuable industry experience, money, and substantial opportunities for promotion.

Training is a blended learning delivery model: online learning, classroom sessions, work-based training, independent research, workplace projects, one-to-one support and training. Your training will include:

Information Technology
Record Document Production
Stakeholders and Stakeholder Management
Business Fundamentals
Planning and Organisation
Relevant Regulation
Effective Project Management
Managing Performance
For a full overview of the business administrator standard please click on the following link:

What is the expected career progression after this apprenticeship?

Looking for a full member of staff to join the team. 

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Administrative skills, Analytical skills, Team working, Initiative, Patience


GCSE or equivalent English (Grade C/4) Essential
GCSE or equivalent Maths (Grade c/4) Essential

Things to consider

This is an administration role and you will need to be comfortable speaking on the phone and to customers.

About the employer

Pearl Medical Centre aims to provide the best possible standard of healthcare for our patients. We aim for the highest standard of medical practice at all times. The doctors and health professionals concerned undertake to maintain these standards through continuing audit of your care, peer assessment and through professional learning and development. We aim to maintain continuity of care for all our patients, with appointments at convenient times to suit you.


Pearl Medical Centre




B8 2HB

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Training provider




Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

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