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Business Administration Apprenticeship HAZEL EVANS LTD

This role will be working within a world class private hospital and doctors, doing admin work. Looking for an enthusiastic, mature apprentice, who will complete a level 3 in Business and administration.

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Closing date: 26 Aug 2022

Apprenticeship summary

  • Annual wage


  • Working week

    Monday- Friday 9am-5pm

    Total hours per week: 35

  • Expected duration

    18 Months

  • Possible start date

    29 Aug 2022

  • Date posted

    18 Jul 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    2 available

What will the apprentice be doing?

Duties & Responsibilities 

  • Day to day role includes diary management i.e, booking clinic appointments for the patients and liaising with patients to arrange their tests and chasing results from different hospitals and departments.
  • Liaising with patients and colleagues via email and phone.
  • Arranging scans from one hospitals to be imported electronically and arranging MDT meetings.
  • Emailing patients and GPs and clinicians clinic letters and results, calling the patients to book follow up appointments and invoicing and chasing outstanding payments.
  • Scanning in clinic notes, clinic letters, post and results to the data management software.
  • Liaising, with different departments and other secretaries  via emails and phone to arrange tests and appointments for the patients.
  • Prepping for the clinics to ensure that the insurance/payment details are received before the patient is seen. Ensuring all the results are available for the doctors before the patient is seen in the clinic.
  • Chasing any outstanding payments that insurers have not paid.
  • Ensuring that the patient undertakes all the recommended tests and comes back to the clinic for a follow up appointment.
  • Invoicing clients 

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Business Administration Level 3
  • Day release from employer every Tuesday to complete training on site at City Gateway

What is the expected career progression after this apprenticeship?

Candidate may be offered a permanent role after apprenticeship. Progression to become a practice manager.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Customer care skills, Team working, Professional telephone manner


GCSE or equivalent English GCSE or English Functional Skills L2 (Grade Pass (4 or C)) Essential
GCSE or equivalent Maths GCSE or Maths Functional Skills L2 (Grade Pass (4 or C)) Essential

About the employer

We provide excellent business and administrative support to private doctor’s clinics.




27 Tooley Street



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Training provider



Shema Rahman


Apprenticeship standard

Business administrator

Level 3 (A level)

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