IT Apprentice (King & Shaxson) King & Shaxson
King & Shaxson has an exciting new opportunity for an IT Support Apprentice. Working in our Finance and trading department at our offices in London.
Closing date: 15 Aug 2022
Apprenticeship summary
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Annual wage
£22,000.00
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Working week
Monday – Friday 09:00 – 17:00 – or 08:00 – 16:00
Total hours per week: 37.5
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Expected duration
17 Months
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Possible start date
22 Aug 2022
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Date posted
18 Jul 2022
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000066741
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Positions
1 available
What will the apprentice be doing?
- First line support (logging calls, troubleshooting/diagnosis, and resolution or escalation).
- PC assembly and imaging.
- PC maintenance.
- General network support and basic troubleshooting (e.g. patching, replacing switches, etc.
- Liaising with other team members to ensure that potential issues are raised and dealt with in a timely manner.
- Handle technical inquiries from customers via phone and email.
What training will the apprentice take and what qualification will the apprentice get at the end?
Learners will receive a wide range of training. Whilst in the workplace, apprentices will also receive continual coaching, help, and guidance from a dedicated Skills Development Coach who will be there to ensure that they get the most from their work experience.
This apprenticeship will give you a Level 3 Infrastructure Technician Standard with training in areas such as:
- Functional skills, Maths L2 and English L2
- PC Fundamentals
- Business Processes & Customer Services
- Networking & Architecture
- Mobile & Operating Systems
- Cloud Services
Some of these modules will include an option to take an examination in order to receive a professional certificate.
What is the expected career progression after this apprenticeship?
The role offers long term security and the opportunity to progress into a permanent position.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade 4,5) Essential
Things to consider
About the employer
Employer
King & Shaxson
Address
115 Houndsditch
Cutlers Court
London
EC3A 7BR
Contact
Stephanie Mallinson
stephanie.mallinson@estio.co.uk
0113 3500 333
Training
Training provider
ESTIO TRAINING LIMITED
Apprenticeship standard
Information communications technician
Level 3 (A level)
Before you apply
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