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Customer Service Level 2 Apprenticeship MARBOCOTE LTD

Marbocote Ltd, Middlewich, manufacture and distribute a wide range of high technology semi-permanent mould release agents. We have a new vacancy for an Office Support Apprentice. Full training will be provided in house and we will also arrange for you to complete a Customer Service Apprenticeship award with Total People.

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Closing date: 04 Sep 2022

Apprenticeship summary

  • Annual wage


  • Working week

    Minimum of 30 Hours/Week 8.00am - 4.30pm Monday - Thursday, 1 hour daily lunch Friday Hours may also be required 8.00am-3.15pm

    Total hours per week: 30

  • Expected duration

    12 Months

  • Possible start date

    12 Sep 2022

  • Date posted

    18 Jul 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Processing customer orders and completing all required documents
  • Providing administrative support to the Office and warehouse team
  • Communicating courteously by telephone and email.
  • Scanning documents
  • Entering data into Excel
  • Filing
  • Booking freight
  • Printing labels
  • Entering data into Sage 
  • Placing orders with suppliers

What training will the apprentice take and what qualification will the apprentice get at the end?

Customer Service Level 2 Apprenticeship Standard

Training on the job

What is the expected career progression after this apprenticeship?

Full time position considered for the right candidate following successful completion of the apprenticeship process and based on company finances at the time.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Team working


GCSE or equivalent English (Grade 4 / C) Essential
GCSE or equivalent Maths (Grade 4 / C) Essential

Things to consider

Must be confident of travelling to the place of apprenticeship daily

About the employer

Marbocote Ltd, Middlewich, manufacture and distribute a wide range of high technology semi-permanent mould release agents.







CW10 0HU

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Training provider


Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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