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Range Assistant and Customer Service Apprentice ONTARGET RANGE LIMITED

An exciting opportunity to work with a small, knowledgeable and passionate team in a unique local business. OnTarget are looking to recruit an enthusiastic and proactive individual who is keen to start their career in the leisure and retail industry.

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Closing date: 26 Aug 2022

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Working days will be Wednesday to Saturday Wednesday to Friday 10am to 7pm and Saturday 10am to 5pm

    Total hours per week: 36

  • Expected duration

    12 Months

  • Possible start date

    05 Sep 2022

  • Date posted

    15 Jul 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    2 available

What will the apprentice be doing?

Main tasks will include:

  • General front of house duties such as:
    • Meeting and greeting customers
    • Assisting customers with enquiries and bookings face to face, over the telephone or via the web using the online booking system (full training will be provide)
  • Adhere to Health, Safety and Security policies and procedures at all times
  • Maintenance of guns (gun smithing training provided)
  • Testing of latest guns (air & live fire) – (full training will be provided)
  • Instructing and briefing to customers using the range
  • Working in a dynamic work environment between the range, cafe and the shop
  • Sales of shooting equipment/ accessories (including assisting gun sales)
  • Booking in stock delivers and restocking displays
  • Ensuring the shop, range and café are always kept clean and presentable
  • Assisting with website and social media content to promote OnTarget Range

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 2 Apprenticeship Customer Service Practitioner
  • Functional Skills (if applicable)
  • Full in-house and ongoing support

Mandatory attendance at college one day a month at the Booth Lane Campus.

Potential training opportunities:

  • National accredited rifle association courses
  • NSRA Range Conducting Officer Certificate

What is the expected career progression after this apprenticeship?

  • Potential for a full-time position once the apprenticeship is complete
  • Opportunity to progress in a fast-paced growing business in Northampton

Requirements and prospects

Desired skills and personal qualities

Attention to detail, Customer care skills, Team working, Patience, Excellent communication skills, Good level of IT skills, Willingness to learn, Show high levels of initiative, Think & work under pressure, Enthusiastic, Excellent timekeeping, Reliable, Professional Manner, Independent


GCSE or equivalent English (Grade 3/D) Essential
GCSE or equivalent Maths (Grade 3/D) Essential

Things to consider

Please ensure that you have a suitable means of transport or have access to public transport in order to get to work and college. This position will require some manual handing when there are deliveries and restocking the displays.

About the employer

OnTarget opened in March 2015 and incorporates a fully stocked Air Weapons store (we are the preferred supply for many big brands), a 25yd indoor Air Weapons range and a Cafe. Our mission is to provide the Midlands with a unique leisure destination for all air rifle shooting enthusiasts, whether you are a seasoned shooter or just want to try out the sport for the first time.








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Training provider



Rachell Hamm

01604 734147

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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