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Lookers Audi Parts Advisor Apprentice - Tyneside LOOKERS PLC

This is an exciting opportunity for you to join our team as an Apprentice Parts Assistant. Our Parts Assistants drive sales of parts and accessories and liaise with the workshop team to ensure that they have the parts they need to work effectively. This is a varied role where you will gain the life and technical skills to build your career with us.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 15 Aug 2022

Apprenticeship summary

  • Annual wage

    £10,004.80

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday – Friday. 0830 – 1730. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.

    Total hours per week: 40

  • Expected duration

    12 Months

  • Possible start date

    16 Aug 2022

  • Date posted

    15 Jul 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000066277

  • Positions

    1 available

What will the apprentice be doing?

The Parts Department is at the heart of our operations. Our Parts Assistants are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.

Your duties will vary from day to day and could include:

·         Providing advice to customers who are having problems with their vehicles

·         Taking sales orders from customers both face to face and over the phone

·         Stock control for vehicle parts and accessories

·         Maintaining an ordered stock room

·         Raising invoices for parts sold

·         Liaison with internal teams to ensure the correct stock is place at the right time

We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.

What training will the apprentice take and what qualification will the apprentice get at the end?

Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centres.

Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.

In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the National Learning Centre.

This is a fully rounded training experience where you will build life skills that last and gain both Apprenticeship qualifications and brand certifications.

On successful completion of the one year programme you will receive the following:

·         Level 2 Customer Service Practitioner Standard

·         Brand specific certifications

What is the expected career progression after this apprenticeship?

Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.

Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Parts Assistant is in excess of £20,000, so it is well worth considering the future opportunities that lay beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Logical, Team working, Initiative

Qualifications

GCSE or equivalent A 3rd GCSE Subject (Grade 4) Essential
GCSE or equivalent English (Grade 4) Essential
GCSE or equivalent Maths (Grade 4) Essential

Things to consider

The latest information on the National Minimum Wage for Apprentices can be found at https://www.gov.uk/become-apprentice/pay-and-conditions Please do not contact the retailer. Babcock Training are the main point of contact for this opportunity and carry out the full recruitment service for this employer. Approaching the retailer directly will not always help your application.

About the employer

Audi is an exceptional brand fuelled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There's never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the next generation of exceptional people to become part of our team and help us to delight our customers.

Employer

LOOKERS PLC

Address

Lookers Audi Tyneside

Silverlink Retail Park

Wallsend

NE28 9ND

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Training

Training provider

BABCOCK TRAINING LIMITED

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

In order to be considered for this role, you are required to complete an online application via the link listed. Your online application will be forwarded to our specialist recruitment team. If you are successful in your application, they will talk to you directly and guide you through the next stages of application.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 15 Aug 2022