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Office Administrator Apprentice MOSS ELECTRICAL CO. LIMITED

We are searching for a driven, focused, and organised individual to join the Moss Electrical team as a sales and marketing assistant completing a Business Admin Level 3 Apprenticeship. The role will consist of on-the-job and off-the-job training to develop highly transferable skills and knowledge.

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Closing date: 11 Aug 2022

Apprenticeship summary

  • Annual wage


    Salary will be between £16,000 - £18,000 depending on age and experience

  • Working week

    Monday - Friday / 9.00am - 5.00pm with 1 hour lunch break

    Total hours per week: 35

  • Expected duration

    21 Months

  • Possible start date

    15 Aug 2022

  • Date posted

    15 Jul 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Answering calls to the sales department and diverting where appropriate
  • Telephone customer service
  • Maintain and update records
  • Organise incoming emails and enquiries
  • Research and create a database of potential clients
  • Daily management of the CRM database and creation of monthly reports
  • Assist the internal account management team with the quote procedure and communicate with the team to keep the database up to date
  • Assist in the organisation of client events
  • Other administrative duties as directed by line manager

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Business Administrator Level 3 Standard
  • End Point Assessment
  • Level 2 Functional Skills in English & Maths if required

What is the expected career progression after this apprenticeship?

  • Potential for a permanent position upon completion of the apprenticeship. 

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Problem solving skills, Strong IT Skills, Microsoft Excel, Microsoft Outlook, Microsoft Word, Experience using Smartsheet, Project Management Software, Able to build relationships, Decision-making skills, Ability to work alone, Ability to work within a team, Creative thinking, Interest in Sales & Marketing


GCSE or equivalent English (Grade 4 - 9 /A - C) Desired
GCSE or equivalent Maths (Grade 4 - 9 /A - C) Desired

Things to consider

An interest in the Electricity business would be an advantage

About the employer

The Moss Electrical trade name has been synonymous with the Electrical Wholesaling industry since the 1960s. From our beginnings in 1992, Moss Electrical set out with the long-term vision to become a UK leader in the distribution of Electrical Supplies. We service many of the UK’s leading Electrical Contractors from 3 national distribution facilities in Dartford, Manchester and Bridgend, South Wales, each carrying their own comprehensive stock profile.




Maxmor House

Sandpit Road



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Training provider



Tracey Chaplin


Apprenticeship standard

Business administrator

Level 3 (A level)

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