Coronavirus (COVID-19): to find out how we can support you with your apprenticeship including if you have been affected by redundancy, read our updated information.

Merkur - Level 3 - Technical Support Apprentice (multi skilled maintenance) MERKUR TECHNICAL SUPPORT LIMITED

We are offering specialist training on all specialised equipment within the gaming industry, plus full extensive training on our inhouse data retrieval system and bespoke Meraki gaming network. Fully trained the candidate will have various career pathways available within the largest product team in the UK.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 21 Aug 2022

Apprenticeship summary

  • Annual wage

    £11,418.66

    You will receive annual pay reviews in line with your increase in learning and experience

  • Working week

    year 1 - Mon - Thurs 8am - 4.30pm Fri 8am - 12.30pm

    Total hours per week: 36.5

  • Expected duration

    42 Months

  • Possible start date

    12 Sep 2022

  • Date posted

    15 Jul 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000066038

  • Positions

    1 available

What will the apprentice be doing?

It is an exciting time to join the MERKUR Casino UK team as the business plans a rapid expansion programme. MERKUR Casino UK currently operates over 180 MERKUR Slots Adult Gaming Centres, 3 Family Entertainment Centres, 3 MERKUR Bingo clubs

Due to the nature of our industry all applicants must be over 18 and be able to prove you have the right to work in the UK.

The title for the role is Merkur Technical support Apprentice.

Main Responsibilities and key tasks
• Preparation of Gaming machine and ancillary equipment to specified standard.
• Full understanding of all MARS Server and networks within the Merkur Estate.
• Full understanding on the Service Technician role within the group
• To attend venue with the Service Technician with all day to day issues
• Assist Technical department in Depot with all GEWETE preparation and updates
• Assist Technical department with all relevant technical manufacturer’s updates for all gaming equipment
• To Attend a new venue install with Gaming Support team
• Understanding of the MARS support Group including technical training relating to MARS servers and Depot network
• Full understanding of all compliance issues
• To assist with the stock control and machine planning with the Technical Support Administration.
• To Maintain high level on communication with all senior managers within the group

What training will the apprentice take and what qualification will the apprentice get at the end?

Together with invaluable commercial and practical experience, you’ll gain several academic and vocational qualifications throughout your time with us and Make UK, which are fully paid for, including: 

Level 2 Diploma in Advanced Manufacturing Engineering (Foundation Competence) 
Level 3 Diploma in Advanced Manufacturing Engineering (Development Competence) 
Level 3 BTEC Diploma in Advanced Manufacturing Engineering (Development Knowledge)

What is the expected career progression after this apprenticeship?

Succession planning is a mantra within MTS several pathways open depending on skillset

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Problem solving skills, Analytical skills, Logical, Patience, Practically Minded

Qualifications

GCSE or equivalent English Language (Grade 4 / C) Essential
GCSE or equivalent Maths (Grade 4 / C) Essential
BTEC or equivalent Engineering or similar (Grade Pass) Desired

Things to consider

Within MTS we have several pathways to career succession, Service Technician, Gaming Support, MARS Support (IT focus) Technician depot. The pathway will be determined as the apprentice displays a flare for one of the above. Due to the nature of our industry all applicants must be over 18 and be able to prove you have the right to work in the UK.

About the employer

We are offering specialist training on all specialised equipment within the gaming industry, plus full extensive training on our inhouse data retrieval system and bespoke Meraki gaming network. Fully trained the candidate will have various career pathways available within the largest product team in the UK. It is an exciting time to join the MERKUR Casino UK team as the business plans a rapid expansion programme. MERKUR Casino UK currently operates over 180 MERKUR Slots Adult Gaming Centres, 3 Family Entertainment Centres, 3 MERKUR Bingo clubs Due to the nature of our industry all applicants must be over 18 and be able to prove you have the right to work in the UK

Employer

MERKUR TECHNICAL SUPPORT LIMITED

Address

Unit 6 Longacre Trading Estate

Longacre

Birmingham

B7 5JD

You must have JavaScript enabled to view a map of the location

Training

Training provider

EEF LIMITED

Contact

Make UK Recruitment Team

asrecruitment@makeuk.org

01213447900

Apprenticeship standard

Engineering technician

Level 3 (A level)

Employer's Application Instructions

To apply through the recruitment portal, click on the link

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 21 Aug 2022