This is an exciting opportunity to become part of a high performing team who are passionately committed to securing the best possible life chances for the young people of Skinner Street. This role will require huge amounts of resilience, perseverance for the long haul and a constant drive for innovative excellence.
Closing date: 25 Aug 2022
After 12 months of being on an apprentice wage this will then go up to minimum wage.
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
Total hours per week: 37
Possible start date
01 Sep 2022
14 Jul 2022
Level 3 (A level)
What will the apprentice be doing?
-To be the first point of contact for visitors to the Academy providing a welcoming, efficient reception service
-To provide reception services to students
-To be able to work in a fast paced reception area multi-tasking between reception duties
-Be the initial point of contact for all enquiries by telephone and in person, advising staff, parents, pupils and visitors on appropriate source of information
-To be able to deal with challenging visitors, parents and students appropriately whilst maintaining a calm persona
-Ensure all visitors are issued with badges in order to comply with the Academy’s security procedures
-Ensure that visitors are met by the appropriate member of staff and escorted within the Academy unless their DBS status is known and it has been agreed that they visit the Academy without direct supervision
-Be the main contact point for staff with regards to Academy events of any one day
-Maintain a tidy and orderly reception area
Support with ParentPay account set up, queries from parents and general support
-Support with Bromcom queries from parents and general support for example MCAS, etc
-Word processing and data input as directed
-Assist with duplicating, collating and distribution of information to parents/carers, staff, students and others
-To ensure confidentiality at all times when dealing with issues re Staff, Students or Parents
-Undertake general clerical duties when directed including photocopying, printing, laminating and filing
-Franking outgoing post and sorting incoming mail
Provide refreshments to visitors when required
-Support with Academy evening events for example, parent evenings, open evening etc
-Make telephone calls to parents and carers as required
-Send text message and/or emails to parents and carers as required
-Supervise students as required
-Any other reasonable duties as directed by Line Manager
-Promote an environment that safeguards and protects children and when necessary take responsibility for ensuring the appropriate child protection procedures are followed;
-Ensure own professional competence remains sufficient to provide effective support by seeking support for your practice and development
-Attend training including the Academy’s Training Days
-Participate in the Academy’s Performance Management process
What training will the apprentice take and what qualification will the apprentice get at the end?
The apprenticeship training will take place in house while you are at the workplace. We book once a month training session with your allocated tutor. This will be on a platform called Smart Assessor. Here your tutor will go through the modules and units of your course.
We also have 6-8 weeks monthly review plans, this will be with yourself, line manager and tutor.
The training you will be undertaking is Business Administrator Level 3.
What is the expected career progression after this apprenticeship?
We are looking for someone who would like to gain experience and if you have been a super star throughout the apprenticeship course, then we will be looking at long term employment.
Requirements and prospects
Desired skills and personal qualities
GCSE or equivalent Maths (Grade C/4 Grade or above) Essential
Things to consider
About the employer
LET ME PLAY LIMITED
Level 3 (A level)
Before you apply
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