IT Support Apprentice (Premier IT Solution) Premier IT Solution
Estio Training have an exciting new opportunity for an IT Support Apprentice with Premier IT Solution an IT Support business based in New Malden, Surrey.
Closing date: 29 Aug 2022
Apprenticeship summary
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Annual wage
£12,000.00
Salary £12,000 - £15,000
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Working week
Monday to Friday. Shifts to be confirmed.
Total hours per week: 37.5
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Expected duration
17 Months
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Possible start date
05 Sep 2022
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Date posted
14 Jul 2022
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000065502
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Positions
1 available
What will the apprentice be doing?
- React to alerts from monitoring systems within SLA.
- Ensure that all clients’ systems are patched and operating optimally.
- Organise the appropriate resource to deliver solutions in the fastest time possible.
- Liaise effectively with 3rd party vendors and partners to manage resolution where we require action or information from these parties to resolve our commitments within SLA.
- Produce reporting information for clients to a high quality and to a deadline.
What training will the apprentice take and what qualification will the apprentice get at the end?
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:
Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
Prioritise systems support tasks and monitor and maintaining system performance
What is the expected career progression after this apprenticeship?
The role offers long term security and the opportunity to progress into a permanent position.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade A*-C/9-4 or equivalent) Essential
About the employer
Employer
Premier IT Solution
Address
165 Malden Way
New Malden
KT3 5QX
Contact
Lois Sharland
0113 3500 333
Training
Training provider
ESTIO TRAINING LIMITED
Apprenticeship standard
Information communications technician
Level 3 (A level)
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