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IT Support Apprentice (Premier IT Solution) Premier IT Solution

Estio Training have an exciting new opportunity for an IT Support Apprentice with Premier IT Solution an IT Support business based in New Malden, Surrey.

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Closing date: 29 Aug 2022

Apprenticeship summary

  • Annual wage

    £12,000.00

    Salary £12,000 - £15,000

  • Working week

    Monday to Friday. Shifts to be confirmed.

    Total hours per week: 37.5

  • Expected duration

    17 Months

  • Possible start date

    05 Sep 2022

  • Date posted

    14 Jul 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000065502

  • Positions

    1 available

What will the apprentice be doing?

  • React to alerts from monitoring systems within SLA.
  • Ensure that all clients’ systems are patched and operating optimally.
  • Organise the appropriate resource to deliver solutions in the fastest time possible.
  • Liaise effectively with 3rd party vendors and partners to manage resolution where we require action or information from these parties to resolve our commitments within SLA.
  • Produce reporting information for clients to a high quality and to a deadline.

What training will the apprentice take and what qualification will the apprentice get at the end?

Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:

Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
Prioritise systems support tasks and monitor and maintaining system performance

What is the expected career progression after this apprenticeship?

The role offers long term security and the opportunity to progress into a permanent position.


Requirements and prospects

Desired skills and personal qualities

Communication skills, Organisation skills, Team working, Initiative

Qualifications

GCSE or equivalent English (Grade A*-C/9-4 or equivalent) Essential
GCSE or equivalent Maths (Grade A*-C/9-4 or equivalent) Essential

About the employer

At Premier IT, we support business throughout the UK including offering a fully managed IT support in London. We take a forward-looking approach, and provide a business aligned technology road-map. This assists our customers in defining future technology budgets and ensures that technology remains relevant with the business’s needs.

Employer

Premier IT Solution

Address

165 Malden Way

New Malden

KT3 5QX

Contact

Lois Sharland

lois.sharland@estio.co.uk

0113 3500 333

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Training

Training provider

ESTIO TRAINING LIMITED

Apprenticeship standard

Information communications technician

Level 3 (A level)


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