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Apprentice Receptionist and Administrator Beechwood Medical Centre

Wanting to kickstart your career within the NHS? Beechwood Medical Centre are looking for a friendly and welcoming individual to join their reception and administration team!

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Closing date: 31 Aug 2022

Apprenticeship summary

  • Annual wage

    £9,750.00

  • Working week

    Monday to Friday, hours of work TBC with apprentice

    Total hours per week: 37.5

  • Expected duration

    12 Months

  • Possible start date

    01 Sep 2022

  • Date posted

    13 Jul 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000065326

  • Positions

    1 available

What will the apprentice be doing?

  • Receive patients/visitors at reception.
  • Take calls and signpost patients to the most appropriate service to meet their needs, including booking appointments.
  • Respond efficiently and effectively to all queries and requests for assistance from patients, peers and clinical staff.
  • Liaise with hospitals/clinics as required.
  • Provide administrative support where needed including data input, sorting of post, scanning correspondence into patient notes.
  • Ensure all practice procedures/protocols are adhered to.

What training will the apprentice take and what qualification will the apprentice get at the end?

Upon successful completion, you will achieve a Customer Service Practitioner apprenticeship standard at level 2. You will also undertake any Functional Skills in maths and English at level 2 if these have not already been achieved.

You will undertake day release knowledge sessions at NBC on a fortnightly basis. NBC is based in the centre of Huddersfield (HD1).

What is the expected career progression after this apprenticeship?

Progression onto a level 3 apprenticeship is a possibility for the apprentice following successful completion of the level 2.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Organisation skills, Customer care skills, Team working, Non judgemental, Patience

Qualifications

GCSE or equivalent English (Grade 4/C) Desired
GCSE or equivalent Maths (Grade 4/C) Desired

About the employer

Primary care GP practice

Employer

Beechwood Medical Centre

Address

60A KEIGHLEY ROAD

HALIFAX

HX2 8AL

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Training

Training provider

NATIONAL BUSINESS COLLEGE LIMITED

Contact

Sophie Hirst

sophie@nationalbusinesscollege.co.uk

01484430433

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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