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IT Software Support Apprentice BISHOP STOPFORD SCHOOL

To provide general ICT support to staff and students within the school, e.g. basic IT diagnosis and fix, undertaking routine maintenance of resources and equipment, support of common software packages and other general tasks under supervision This role is ideal for an individual with an interest in pursuing a career within the IT Support sector.

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Closing date: 31 Aug 2022

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday 8.00am until 4.00pm with a lunch break

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    01 Sep 2022

  • Date posted

    19 Jul 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Install new software and hardware and perform basic diagnostic routines
  • Set up and maintain equipment such as laptops, projectors, interactive whiteboards, sound systems and specialist equipment, ensuring that systems are ready for use with relevant security updates
  • Support with common user issues
  • Learn the importance of disaster recovery and how a disaster recovery plan works. Support the IT Manager to maintain this.
  • Detect, diagnose and resolve most PC, printer and peripheral device faults

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 IT solutions technician apprenticeship standard

Training will focus on the knowledge, skills and behaviours required to fulfill the requirements of the apprenticeship standard. 

Following successful completion of the standard will lead to qualified status and recognised for entry onto the BCS, The Chartered Institute for IT, Register of IT Technicians confirming level 3 professional competence. Those completing the apprenticeship can apply for registration.

What is the expected career progression after this apprenticeship?

Following the successful completion of this apprenticeship, there may be a full time, permanent position available. 

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Customer care skills, Problem solving skills, Analytical skills, Team working, Initiative


GCSE or equivalent English (Grade C/4 or above) Essential
GCSE or equivalent math (Grade C/4 or above) Essential

Things to consider

This position is subject to a full enhanced DBS check.

About the employer

Bishop Stopford School is a vibrant, ethical place to learn. Our aim is simple: to provide the highest quality education for every student. We nurture to flourish and challenge to grow. Individuals are supported to fulfil their unique potential, enabling them to face the future with confidence.






NN15 6BJ

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Training provider



Vicky Williams

Apprenticeship standard

IT solutions technician

Level 3 (A level)

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