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Meadowhead - IT Solutions Technician Apprenticeship INSPIRE ATA LIMITED

You will be responsible for a breadth of supporting tasks, relating to hardware, software, and most importantly assisting and supporting your colleagues with their many IT queries. You may not always have the answer to every question, but in this role, you will be fully supported to find out the answers, and truly learn from your experiences.

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Closing date: 31 Aug 2022

Apprenticeship summary

  • Annual wage

    £8,253.96

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday, times to be confirmed

    Total hours per week: 33.0

  • Expected duration

    24 Months

  • Possible start date

    05 Sep 2022

  • Date posted

    13 Jul 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000065138

  • Positions

    1 available

What will the apprentice be doing?

Duties will include:

  • Setting up, maintaining and troubleshooting Microsoft devices
  • Assisting both students and staff
  • Maintaining an inventory of hardware
  • Providing 1st line support to your colleagues in a timely manner
  • Creating user accounts and processing deactivations
  • Write and maintain simple scripts or code.
  • Onboarding new hires from an IT perspective - setting up accounts and providing support as needed
  • Diagnose and understand client requirements and problems using sound analytical and problem solving skills
  • Create and maintain documentation in accordance with best practice, organisational guidance and legislation.
  • Operate securely across all areas of responsibility, in line with organisational guidance and legislation
  • Creating user training materials
  • Running monthly infrastructure and key stem backups
  • Install and configure basic hardware system components, networks and devices (including servers, end-user computers, and mobile devices, whether physical or virtual) as required.
  • Assisting with large scale IT projects

What training will the apprentice take and what qualification will the apprentice get at the end?

IT Solution Technician (Hardware/Software) Level 3 Apprenticeship Standard, including modules to understand the implement the following:

  • Apply a range of technical IT skills, including: accessing remote systems; file manipulation; file editing, changing system or application settings; system administration; setting up and upgrading components (infrastructure or software);
  • Operate in line with organisational polices, standards, legislation, security requirements, professional ethics, privacy and confidentiality; and understand escalation policies. 
  • Create and maintain documentation in accordance with best practice, organisational guidance and legislation. 
  • Identify appropriate technical solutions using both logical and creative thinking.
  • Diagnose and understand client requirements and problems using sound analytical and problem solving skills
  • Understand why testing is necessary, the need for both functional and non-functional testing, the different types of testing available, including unit testing, integration testing, user acceptance testing and performance testing.
  • Communicate effectively in a variety of situations including formal and informally both within their team and externally.
  • Operate securely across all their areas of responsibility, in line with organisational guidance and legislation
  • Understand the main trends in emerging technologies – including the Internet of Things (IoT), artificial intelligence, and automation - and the potential implications for digital activities.
  • Functional Skills in maths/English if required

What is the expected career progression after this apprenticeship?

Possibility of long term employment on completion of apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative

Qualifications

GCSE or equivalent Maths & English (Grade C/4 or above) Essential

Things to consider

Please google the location prior to applying Apprentices are paid for their normal working hours and training that's part of their apprenticeship The Apprenticeship National Minimum Wage guide You will be employed by Inspire ATA, and be placed at Meadowhead Secondary for the duration of your apprenticeship.

About the employer

We are currently ranked 1st in the "Rate My Apprenticeship" Central & Greater London Employers Award 2021-22 and 19th in the list of Top 100 Employers 2021-22. Inspire ATA Ltd. is social enterprise set up to make a difference. We specialise in working with a wide range of clients (nationwide) that want to take on excellent Apprentices. Our vision is “to inspire ambition” and this is something that is totally embedded in all that we do.

Employer

INSPIRE ATA LIMITED

Address

Dyche Lane

Sheffield

S8 8BR

Contact

Rosheen Tirvassen

rosheen.tirvassen@inspire-ata.co.uk

07874 078307

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Training

Training provider

LET ME PLAY LIMITED

Apprenticeship standard

IT solutions technician

Level 3 (A level)

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