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Partnerships Executive Apprenticeship - Birmingham NATIONAL EXPRESS LIMITED

Swarm training is working with a national and international transport operator National Express to offer a Sales Executive apprenticeship in the Birmingham head office. A leading international public transport operator, diversified internationally and by business area; with operations in North America, continental Europe, the UK and North Africa.

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Closing date: 22 Aug 2022

Apprenticeship summary

  • Annual wage


  • Working week

    9.00am - 5.00pm Monday - Friday

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    19 Sep 2022

  • Date posted

    12 Jul 2022

  • Apprenticeship level

    Level 4 (Higher national Certificate)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?


You will be primarily responsible for front-to-back account development of existing clients,

from onboarding activity and preparing promotional collateral through to agreeing and

implementing payment/invoicing processes. There will also be an element of developing

‘true-new’ business opportunities in a well established B2B department.


The Partnerships team are responsible for selling volume bus passes into academic and multi

sector organisations within Birmingham, Coventry and the Black Country. Also, the sales

team look for funded travel opportunities in both the public and private sectors.

You will be also working on an element of warm leads passed by the Business Development



You will be developing relationships at supervisory and management levels and engaging

with decision makers within multi-sector businesses. This will include all forms of

communication and presenting NXBus products on a face to face basis – this will take the

form of presentations and attending bus travel clinics at client premises, as well as providing

support for intake and freshers events in the academic sector, managed by the Academic

Partnerships Lead.


Your individual targets and day to day activity will be managed by the Senior Partnerships




·        Working to drive revenue, profit growth and customer acquisition across all sales channels

·        Understand the needs of the business customers and build good working relationships

·        Present the NXBus product favourably and in a structured, professional manner

·        Work across a variety of industry sectors, for example; retail, public sector, financial and legal, amongst others

·        Maintain and develop relationships with existing customers in person and via telephone calls and emails

·        Arrange meetings with potential customers to manage account activity

·        Create and maintain weekly sales activity reports

·        Represent NXBus at trade exhibitions, events and demonstrations

·        Create workable solutions for both the company and the client

·        Strategically plan your sales activity

·        Performing administrative duties to support the department

What training will the apprentice take and what qualification will the apprentice get at the end?

Sales Executive Level 4 apprenticeship


The apprenticeship training with be with us - Swarm Training, a national provider of apprenticeships through the UK. You will have 20% of your time set aside for paid apprenticeship self-studies with tutor support.

What is the expected career progression after this apprenticeship?

Potential full-time role depending on performance after the apprenticeship

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Customer care skills, Presentation skills


Other No qualifications are required (Grade .) Desired

About the employer

A leading international public transport operator, diversified internationally and by business area; with operations in North America, continental Europe, the UK and North Africa. They hold the largest market share for long haul coach transport in both Spain and the UK and are the second largest school bus provider in North America. They are the largest bus operator in Morocco.




National Express House Birmingham Coach Station

Mill Lane


B5 6DD

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Training provider




Apprenticeship standard

Sales executive

Level 4 (Higher national Certificate)

Before you apply

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