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Apprentice IT Technician Meridian Trust

Cambridge Regional College are recruiting on the behalf of Meridian Trust, an expanding Academies Trust for their site based at Abbey College Ramsey. They are seeking passionate, technically IT minded individual to join their IT Department, enabling you to complete a qualification whilst gaining a wealth of experience along the way!

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Closing date: 15 Aug 2022

Apprenticeship summary

  • Annual wage

    £10,659.00

  • Working week

    Monday to Friday 8:00am - 4:00pm

    Total hours per week: 37.0

  • Expected duration

    18 Months

  • Possible start date

    22 Aug 2022

  • Date posted

    12 Jul 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000064799

  • Positions

    1 available

What will the apprentice be doing?

Your role is to work in the IT Support team to assist the staff and students at your base school, providing a professional, customer focused service and support. Based on the front desk you will work with the IT helpdesk system to report issues, undertake general admin tasks... Covering a wide variety of IT areas from local and remote user issues, networking and cloud service queries.

 

Your role will be to work with the others in the team to support the staff and students in the everyday use of IT equipment.

 

 

 

 

Duties would include:

  • Providing 1st line support to customers
  • Solving projector and interactive whiteboard issues
  • Administrative support, including filing, word processing and
  • reprographics work and data input.
  • To liaise with students, families and staff on behalf of CMAT
  • Setting up new machines and swapping faulty laptops
  • Editing user accounts
  • Installing and configuring software
  • Installing computers in new IT suites
  • Configuring network devices
  • Responding to urgent IT issues around the site
  • Ensuring that systems and software are implemented in line with
  • the Trust’s IT policy

 

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Information Communications Technician Apprenticeship.

 

This Apprenticeship is delivered via a remote learning/ day release model – workshops at Cambridge campus, remote Teams sessions, assessor visits within the workplace and VLE smart tools.

 

The Apprenticeship includes a balance of content in technical, business and interpersonal areas, designed to ensure you have an appropriate set of skills to operate in today’s IT and Telecoms job roles.

The technical content includes a choice of units for Software Development, Web Development, Technical Support, Telecommunications and Databases.

 

What is the expected career progression after this apprenticeship?

The successful candidate will have the opportunity to develop their skills in a new environment with enterprise level equipment. They will be able to take on further responsibilities as they become more experienced and qualified across the Trust.

 

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Customer care skills, Problem solving skills, Logical, Initiative

Qualifications

GCSE or equivalent English (Grade 4/C and above) Essential
GCSE or equivalent Maths (Grade 4/C and above) Essential

Things to consider

This post is based in a school environment, therefore enhanced DBS checks, among other pre-employment clearances will need to be carried out before you will be able to start at work. You must be able to support our policy on the welfare and safeguarding of children. This role may involve lifting of computers and computer equipment so a reasonable level of physical fitness is required. You will need to be an enthusiastic and motivational person with a passion for IT to provide great customer service

About the employer

Meridian Trust exists to provide, support, and champion high-quality education at the heart of local communities. As members of the Meridian Trust family, academies aim to unite their pupils, families, and other local stakeholders around this common purpose to share experience and resources, to improve standards and to maximise its contribution to the wider community. We hope that you will choose to apply to become part of our family.

Employer

Meridian Trust

Address

Abbey Road

Ramsey

PE26 1DG

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Training

Training provider

CAMBRIDGE REGIONAL COLLEGE

Contact

Victoria

01223 418747

Apprenticeship standard

Information communications technician

Level 3 (A level)

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