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X-ray Engineer Apprentice XOGRAPH HEALTHCARE LTD

This role is based within Greater London working alongside our Field Service Engineers in medical settings learning and developing the skills required to become an X-ray Engineer. This is blended with college attendance to provide full apprenticeship programme.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 17 Aug 2022

Apprenticeship summary

  • Annual wage


    The role of the Field Service engineer is determined by our customer requirements therefore there may be a need for occasional early starts or late finishes.

  • Working week

    08.30 – 17.30 Monday to Friday

    Total hours per week: 40

  • Expected duration

    42 Months

  • Possible start date

    05 Sep 2022

  • Date posted

    14 Jul 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

The role is an Apprentice X-ray Field service engineer.

  • You will learn all health and safety information, your responsibilities and the relevant regulations relating to all aspects of your work, including medical x-ray.
  • Planning – as much of the work is away from the office you will need to ensure that you plan the journey and the equipment that you will require for the task.
  • Customer contact, alongside the engineer, you will liaise with the customer and discuss possible issues which require action.
  • The actions will be handled by the engineer with your assistance, working as part of a team to complete the work in an efficient manner.
  • The repair of these complex devices means that there are written procedures and processes, you will need to follow these diligently to ensure the task is carried out correctly.
  • Installation of medical devices, which can take from 1 day to 2 weeks depending on the product. This will include mechanical fitting, electrical connection and commissioning.
  • Planned preventative Maintenance, biannual maintenance of the device following defined procedures.
  • Adjustment of Replacement mechanical parts. Testing electrical and electronic components including safety testing.
  • Testing and calibrating the x-ray output from the system, ensuring the system delivers the correct characteristics of x-ray output for the procedure ensuring a diagnostic image to allow clinicians to decide on a care plan.
  • Routinely installing and updating software, our systems are a mixture of Windows and Linux platforms with bespoke operating software. This is enhanced over time and is routinely updated during the maintenance visit.
  • Checking critical system alignments, the machines are designed to help the radiographers align the system around the patient, therefore it is very important that the system is correctly aligned to ensure that the capturing of the image is efficient.
  • Repairs, using learned knowledge to problem solve and resolve issues within your capabilities, these will rapidly expand over time allowing you to solve more complex issues.
  • As we are dealing with X-rays, the control of radiation is, as you would expect tightly controlled. Therefore completion of documentation accurately is a requirement. This will detail the work carried out and accuracy of the system. This is then formally handed back to the customer.
  • Much of the initial training covering health and safety, x-ray specific training and how the business works will be carried out in house.
  • This will also apply to entry level basic training, however, with successful progression to advanced systems this may involve travel to Europe for training courses.

What training will the apprentice take and what qualification will the apprentice get at the end?

Xograph will provide all necessary training and you will be working closely with our Field Service team and Service Management. Also one of our recently qualified apprentices will also provide mentoring support.

During your apprenticeship you will attend Kingston College for your off the job training. 

Engineering Technicians in the Advanced Manufacturing and Engineering Sector are predominantly involved in highly skilled, complex work and must, as a minimum be able to:

Apply safe systems of working

Make a technical contribution to either the design, development, quality assurance, manufacture, installation, commissioning, decommissioning, operation or maintenance of products, equipment, systems, processes, or services

Apply proven techniques and procedures to solve engineering/manufacturing problems

Demonstrate effective interpersonal skills in communicating both technical and non-technical information

Have a commitment to continued professional development

Apprenticeships are flexible and are designed to offer a structured programme of learning to fit around the needs of the individual and employer.

Learning takes place mainly during employment through the development of on the job skills, supported by college tuition Both the on and off job elements of the Apprenticeship lead to nationally recognised qualifications.

Technical Support Technicians, work as part of a team to provide technical support and expertise for all areas of the Engineering and Manufacturing function including communications software, test, analysis tools, measurement, off line programming, process control, performance and continuous improvement solutions, capacity planning, production scheduling/planning, product technical applications and capability, technical sales and marketing support, product development and innovation, engineering drawing, purchasing and/or supply of goods or services for engineering activities, quality control, inspection and e-commerce technologies as required. The requirements are designed to offer stretch and progression. They will be able to work with minimum supervision, taking responsibility for the quality, accuracy and timely delivery of the work they undertake. They will be proactive in finding solutions to problems and identifying areas for improving the business.

After a period of foundation skills and technical knowledge development all apprentices will be required to achieve the following qualifications

After a period of foundation skills and technical knowledge development all apprentices will be required to achieve the following qualifications

Level 2 Diploma in Advanced Manufacturing Engineering (Foundation Competence)

After a further period of skills and technical knowledge development all apprentices will be required to achieve the following qualifications:

Level 3 Diploma in Advanced Manufacturing Engineering (Development Competence) – Mechatronics Maintenance Technician

Level 3 Diploma or Extended Diploma in Advanced Manufacturing Engineering (Development Knowledge)

What is the expected career progression after this apprenticeship?

Completion of the Apprenticeship is designed to be recognised by relevant Professional Engineering Institutions at the appropriate level of professional registration (EngTech). A number of our Engineering Apprentices go on to complete the HNC and HND we offer at Kingston College.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience, Physical fitness


GCSE or equivalent Maths (Grade 4) Essential
GCSE or equivalent English (Grade 4) Essential

Things to consider

This is a field service role travelling from home to different customers across Greater London each day. As we work in the medical industry we will need a DBS check to be carried out. The candidate will need a full clean driving licence by the end of year 2.

About the employer

Xograph Healthcare is a leading medical imaging equipment supplier serving hospitals, healthcare institutions, sports injury, crowd events and wider industry, primarily in the United Kingdom and Ireland. Formed in 1967, Xograph represent premier medical equipment providers including:  Ziehm GmbH, Planmeca Oy, Canon Europe N.V, and many other world leading brands. Our innovative medical imaging technology is supported by professional and capable nationwide team of highly trained X-Ray engineers, certified project managers and practicing clinical applications specialists. As part the AddLife AB Group of companies, operating from within the Healthcare 21 Group, Xograph benefits from the scale and resources of an international organisation who have an extensive presence and reach in over 25 countries, throughout Europe and the Nordics. We have been running our apprenticeship scheme for 25 years providing learners with an opportunity to begin a rewarding career in the medical industry at Xograph. To that end we have a number of apprentices who have developed their career and are now senior members of our service team.




Kingston College, Kingston Hall Road



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Training provider


Apprenticeship standard

Engineering technician

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 17 Aug 2022