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Apple Specialist – Service Technician Apprentice (Albion Computers) Albion Computers / iStore

Estio Training have an exciting new opportunity for an Apple Specialist with Albion Computers, an Apple Service Premium Provider based in Northampton.

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Closing date: 29 Aug 2022

Apprenticeship summary

  • Annual wage

    £9,620.00

    £5.00 - £7.00 per hour.

  • Working week

    Monday to Friday. Shifts to be confirmed.

    Total hours per week: 37.5

  • Expected duration

    17 Months

  • Possible start date

    05 Sep 2022

  • Date posted

    12 Jul 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000064676

  • Positions

    1 available

What will the apprentice be doing?

  • Maintain composure and customer focus while troubleshooting and solving technical issues.
  • Adhere to a schedule of customer appointments.
  • Ability to qualify as an Apple Certified Mac and iOS Technician.

What training will the apprentice take and what qualification will the apprentice get at the end?

Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:

  • Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
  • Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
  • Prioritise systems support tasks and monitor and maintaining system performance
  • Maintain regulatory, legal and professional standards.
  • Support the information systems needs for your business.
  • Level 3 national certificate.

What is the expected career progression after this apprenticeship?

The role offers long term security and the opportunity to progress into a permanent position.

Requirements and prospects

Desired skills and personal qualities

Problem solving skills, Excellent admin skills, Flexible with your schedule, Strong people skills

Qualifications

GCSE or equivalent English (Grade A*-C/9-4 or equivalent) Essential
GCSE or equivalent maths (Grade A*-C/9-4 or equivalent) Essential

Things to consider

Flexible with your schedule as work hours will be based on business needs around store opening times.

About the employer

We are one of Apple’s largest resellers and authorised service providers with stores across the UK. We have over 35 years’ experience in supplying and supporting apple technology. We understand that delivering a great customer experience can only be done with great people and at iStore we’re always on the lookout for individuals that can really make a difference.

Employer

Albion Computers / iStore

Address

22 Newland Walk

Northampton

NN1 2EB

Contact

Lois Sharland

lois.sharland@estio.co.uk

0113 3500 333

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Training

Training provider

ESTIO TRAINING LIMITED

Apprenticeship standard

Information communications technician

Level 3 (A level)

Before you apply

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