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Business Administration Apprenticeship Yeates Removals & Storage

We are looking for a confident and energetic individual who has a positive attitude and is willing to help the business and develop good administration skills throughout. The ability to manage a busy workload, prioritise and communicate effectively with both colleagues and customers is also essential.

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Closing date: 15 Aug 2022

Apprenticeship summary

  • Annual wage


  • Working week

    Mon-Fri, 9am-5pm and one Saturday in three, 9am-1pm

    Total hours per week: 40

  • Expected duration

    16 Months

  • Possible start date

    25 Aug 2022

  • Date posted

    11 Jul 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Duties will encompass removals, self storage and shredding services, and will include: 

  • General receptionist duties including dealing with customer and supplier enquiries via telephone, email and in person (and directing to others as appropriate).
  • Facilitating the sales, booking and payment of removals and booking removal estimates in the diary.
  • Facilitating the sales, booking and ongoing management of self storage units – to include meeting and greeting customers and showing them around.
  • Assisting self storage customers on site – including management of the business suite.
  • Facilitating the sales and payments for the shredding service.
  • Managing customer accounts.
  • Assisting the Office Manger as needed to ensure the efficient running of administrative procedures across all services.
  • Liaising with the Sales Director and Logistics Manager about removal estimates, arrangements and queries.
  • Assisting the Marketing Manager with communications and marketing activities (such as social media, email marketing, data collection etc)

What training will the apprentice take and what qualification will the apprentice get at the end?

Next Level will work closely with you to complete your Level 3 Business Administrator Apprenticeship. We can hire apprentices at any time and hold regular workshops for those on the course.

These workshops occur once every 2 weeks both online and in our academy in Bristol City Centre.

You will get specific 1-2-1 tutoring and regular reviews between you tutor, manager and yourself to ensure you are meeting deadlines and staying on top of your work.

If required we can also provide Functional Skills in maths and English throughout your apprenticeship.

What is the expected career progression after this apprenticeship?

  • Profession and personal development
  • Opportunity for full-time position upon completion of the apprenticeship available
  • Develop in to managerial roles and operations roles

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Team working


GCSE or equivalent English (Grade C/4) Desired
GCSE or equivalent Maths (Grade C/4) Desired

About the employer

Yeates is an independent, family run removal and self storage company with premises in both Weston-super-Mare and Clevedon, North Somerset. We were established in 1910 so we have been operating in the area for more than 100 years. This means we have the experience and local knowledge to take the stress out of your removal or self storage needs. We are a BAR (British Association of Removers) approved partner and a Which Trusted Trader company giving you the confidence you need to relax and leave your removal or storage goods in our capable hands. As a local family firm we aim to provide a friendly, reliable and professional service. We take customer service very seriously. Most of our work comes from word of mouth referrals and we have lots and lots of repeat customers from generations of families who have used our services over many years.


Yeates Removals & Storage


F1 Filers Way


BS24 7JP

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Training provider



Ellie Stone


Apprenticeship standard

Business administrator

Level 3 (A level)

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