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IT Technician Apprentice EDEN LEARNING TRUST

Woodham Academy is an 11-16 secondary school located in Newton Aycliffe. The Academy are looking for an IT Technician Apprentice to assist and deputise for the ICT Network Manager in the day-to-day smooth running of the network and manage Woodham’s ICT resources.

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Closing date: 22 Aug 2022

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday – Friday, 37 hours per week. Whole time (26 days annual leave). Hours to be confirmed on successful appointment.

    Total hours per week: 37

  • Expected duration

    18 Months

  • Possible start date

    05 Sep 2022

  • Date posted

    11 Jul 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Maintain the servers and network.
  • Install software and hardware, testing and validating as necessary.
  • Set up computers around the school, making sure they are properly connected, configured and working.
  • Provide support to teaching and non-teaching staff in relation to ICT issues.
  • Provide support to teaching staff to allow production of high-quality resources for use in lessons and online.
  • Trouble-shoot hardware and software issues and solve problems in a professional and efficient manner.
  • Liaise with staff and others to understand their IT requirements providing verbal and written feedback, solutions, advice and guidance in relation to school systems and hardware.
  • Ensure school hardware can be operated safely and effectively.
  • Maintain network accounts.
  • Maintain the door security system and staff passes.
  • Maintain library of documentation and manuals.
  • Maintain catalogue of software on the network system.
  • Maintain catalogue of network and computer hardware.
  • Maintain network and computer hardware in a safe and serviceable condition, organising repairs where necessary.
  • Oversee installation of equipment by external contractors and ensure that work is completed to the requested standard and specifications.
  • Monitor software licensing and ensure it remains up-to-date.
  • Cleaning and setup of AV equipment.
  • Assist in the maintenance and development the college website and online communication facilities.
  • To keep first aid training and knowledge up to date undertaking regular training as required so as to provide any first aid support, as and when necessary.
  • To produce accident reports and to ensure records are kept.
  • To undertake such other duties which may reasonably be regarded as within the nature of the duties and responsibilities/grade of the post as defined, subject to the provison that normally any changes of a permanent nature shall be incorporated into the job description in specific terms following consultation with the recognised trade unions.

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Information Communications Technician Apprenticeship Standard.

Delivered via day release at Derwentside College.

What is the expected career progression after this apprenticeship?

This apprenticeship provides a transferable set of knowledge, skills and behaviours that can be applied in all sectors.


Progression routes available for the right candidate.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Analytical skills, Logical, Team working, Initiative, Active interest in systems, Active interest in networks, Commitment to safeguarding


GCSE or equivalent English Language (Grade 5) Essential
GCSE or equivalent Maths (Grade 5) Essential

Things to consider

The post is subject to enhanced disclosure, the successful applicant will be subject to relevant vetting checks before an offer of appointment is made.

About the employer

Woodham Academy is an 11-16 secondary school located in Newton Aycliffe.




Washington Crescent

Newton Aycliffe


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Training provider



Apprenticeship Recruitment Team

01207 585 914

Apprenticeship standard

Information communications technician

Level 3 (A level)

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