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Customer Service Operations Assistant Apprentice ADVANTAGE AUTO PARTS LIMITED

An online retailer of car parts wishes to recruit a Customer Service Apprentice. The apprentice will assist with Customer Service queries and perform general administration duties.

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Closing date: 15 Aug 2022

Apprenticeship summary

  • Annual wage

    £13,650.00

    Salary scale is between - £13,650.00 - £15,600 depending on age and experience

  • Working week

    Monday - Friday 9.00am - 5.00pm with 30 minutes for lunch

    Total hours per week: 37.5

  • Expected duration

    17 Months

  • Possible start date

    22 Aug 2022

  • Date posted

    08 Jul 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000063985

  • Positions

    1 available

What will the apprentice be doing?

Duties will include:

  • Assisting customers purchase the correct parts
  • Responding to online queries and taking telephone calls
  • General office administration
  • Updating inventory on the warehouse management system

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Customer Service Practitioner Level 2 Standard

What is the expected career progression after this apprenticeship?

  • Potential for a full time position for the suitable Apprentice upon completion of a successful Apprenticeship
  • Progression to customer service management and potentially warehouse management

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Eager and willing to learn, Hard working, Knowledge of Ebay & Amazon, Friendly, Trustworthy, Willing to learn, Good customer relations skills

Qualifications

GCSE or equivalent English (Grade A - C / 9 - 4) Desired
GCSE or equivalent Maths (Grade A - C / 9 - 4) Desired

Things to consider

Nearest train station is Berkswell station - unit is 2 mins walk from here.

About the employer

Advantage Auto Parts are an online retailer of car parts.

Employer

ADVANTAGE AUTO PARTS LIMITED

Address

Holly Tree Barn

Truggist Hill Farm

Truggist Lane

CV7 7BW

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Training

Training provider

INTEC BUSINESS COLLEGES LIMITED

Contact

Tracey Chaplin

tracey.chaplin@intecbusinesscolleges.co.uk

07580 997408

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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