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Apprentice Administration Assistant KENTEC TRAINING LIMITED

Responsible for the administration of our courses, including course material preparation, organising our scheduled training calendar, providing support to our instructors, registration of course delegate information to the appropriate awarding bodies, preparation of certification and customer service support.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 27 Oct 2022

Apprenticeship summary

  • Annual wage

    £10,004.80

  • Working week

    Monday – Friday - 8am – 5pm 1 hour lunch break, unpaid.

    Total hours per week: 40

  • Expected duration

    18 Months

  • Possible start date

    07 Nov 2022

  • Date posted

    08 Jul 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000063915

  • Positions

    1 available

What will the apprentice be doing?

The role of Apprentice Administration Assistant will see the candidate providing support to the Admin and Sales teams in the development, planning, management, and delivery of our full range of training courses.

Full training and guidance will be provided, and the right candidate will be able to attend all our courses to gain further knowledge and understanding of the health and safety industry.

The candidate’s responsibilities will include (but is not limited to):

  • Registering delegates with the appropriate Awarding Bodies
  • Preparation of course materials
  • Preparing certification for customers
  • Providing customer support via e-mail and telephone
  • Providing support to instructors during course provision
  • Data entry on our CRM system of customer and delegate details
  • Supporting larger projects within the administration team
  • Provide support to the accounts team
  • Organising stock checks for course materials and resources
  • General Housekeeping of Training Centre
  • Supporting the provision of online courses using platforms such as Microsoft Teams and Zoom.
  • Invigilating examinations and aiding with any delegate reasonable adjustment measures (training will be provided)
  • Supporting the sales team with incoming enquiries

The candidate is expected to have good administrative skills, attention to detail and be comfortable speaking with clients, visitors, suppliers, and associates.

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Business Administration Level 3 Standard.
  • On the job training with the employer whilst working towards the Apprenticeship Standard. 
  • Regular work-based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.

What is the expected career progression after this apprenticeship?

  • Potential for full time employment for the right candidate.
  • Many employers retain apprentices in full/part time positions.
  • The qualifications you gain can also help you to get into higher education or other employment.
  • Being an apprentice gives you the opportunity to gain a recognised qualification and developing professional skills whilst earning a salary, inside some of Kent’s best companies.
  • Once the Apprenticeship has been achieved you will have the skills, abilities, and experience to update and enhance your CV, to make it attractive to potential employers.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Customer care skills, Administrative skills, Team working, Initiative, Flexibility, Adaptable, Multi-task, Willing to learn, Friendly, Approachable, Honest, Integrity

Qualifications

GCSE or equivalent English (Grade 9-5 (A*-C)) Essential
GCSE or equivalent Maths (Grade 9-5 (A*-C)) Essential

Things to consider

Interview - We will be interviewing candidates who meet the criteria as they apply and will recruit after a successful interview which may be before the closing date. Reality Check - You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work on a daily basis whilst waiting for your first wages to be paid. Travel Information - Kentec Training is in Tonbridge, Kent, approximately a 7-minute walk from the train station. We have parking available for staff. We are also close to bus routes.

About the employer

Kentec Training deliver health & safety, work at height, workplace safety, forklift and first aid safety training programmes that ensure companies, organisations and individuals stay safe. We offer over 100 nationally recognised and accredited training courses that are delivered to the highest standards by our team of professionally qualified instructors. Our head office is based in Tonbridge, Kent

Employer

KENTEC TRAINING LIMITED

Address

UNIT 2

RIVERDALE ESTATE

VALE ROAD

TN9 1SS

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Training

Training provider

KENT COUNTY COUNCIL

Contact

Kent Training and Apprenticeships Business Support Team

KT&A@kent.gov.uk

0800 731 4297

Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

This employer has requested all applicants to apply through Kent Training and Apprenticeships online application system – Therefore, to apply for this position, please click on the link below and follow the online instructions.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 27 Oct 2022