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IT Apprentice (3Gi Technology, Brentwood) 3Gi Technology

Estio Training have an exciting new opportunity for an IT Apprentice with 3Gi Technology, a Computer Support company based in Shenfield, Essex.

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Closing date: 29 Aug 2022

Apprenticeship summary

  • Annual wage


    Salary £9596 - £15,000

  • Working week

    Monday to Friday. Shifts to be confirmed.

    Total hours per week: 35.0

  • Expected duration

    17 Months

  • Possible start date

    05 Sep 2022

  • Date posted

    07 Jul 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Provide 1st line technical support to telephone requests and emails from users
  • Application support to ensure our users are leveraging cloud systems to their fullest potential.
  • Troubleshooting hardware and software issues and escalating or remediating as required.
  • Maintenance and documentation of the registration system.
  • Manage user requests for software downloads or installations.
  • Maintenance of existing systems, troubleshooting issues with performance.

What training will the apprentice take and what qualification will the apprentice get at the end?

Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:

  • Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
  • Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
  • Prioritise systems support tasks and monitor and maintaining

What is the expected career progression after this apprenticeship?

The role offers long term security and the opportunity to progress into a permanent position.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Team working, Passion for IT, Methodological and organised


GCSE or equivalent English (Grade A*-C/9-4 or equivalent) Essential
GCSE or equivalent Maths (Grade A*-C/9-4 or equivalent) Essential

Things to consider

• Build confidence and experience in a corporate office environment • Ability to determine the skills you want to develop from a range of industry-standard platforms • Opportunities for career growth and development, including architecture and project management • Free breakfasts • Pool table • Darts board • Friday beers

About the employer

3Gi Technology is a Technology Service Provider (TSP). Our vision is to help leadership teams digitally transform by bridging the gap between business and IT and empowering stakeholders with strategic insights for superior decision making. We do this by demystifying technical complexity and raising the technology profile at board level, enabling businesses to navigate their digital journey while maximising return on digital investment.


3Gi Technology


White Gates

Alexander Lane, Shenfield


CM15 8QF


Lois Sharland

0113 3500 333

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Training provider


Apprenticeship standard

Information communications technician

Level 3 (A level)

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