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Apprentice Support Worker Cheshire West and Chester Council Vivo Care Choices

This Apprentice role will gain experience across all of our services supporting people with Learning Disabilities and Autism including Supported Accommodation, Respite services and Day Services; and across our Older People Day Services.

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Closing date: 15 Aug 2022

Apprenticeship summary

  • Annual wage


  • Working week

    Exact working days and shifts/hours are to be confirmed.

    Total hours per week: 35

  • Expected duration

    15 Months

  • Possible start date

    29 Sep 2022

  • Date posted

    11 Jul 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    4 available

What will the apprentice be doing?

With full support and supervision:

  • Assist in the delivery of a range of care and support
    services to service users in line with their individual
    support plans and risk management plans
  • Ensure service users physical and mental health
    needs and outcomes are met and their
    independence is maximised
  • Encourage and enable individuals where possible to
    undertake tasks for themselves, eg, dressing,
    washing, feeding, socialising, managing finances.
  • Support individual to manage their own behaviour by
    following their support plans.
  • Provide administration support of medication in line
    with the medication policy and as outlined in each
    individual’s support plan
  • Provide support and advice in the management
    of finances for each individual as outlined in their
    support plan
  • Contribute to the completion of risk assessments
    for activities and events in the community
  • Record and maintain documentation in relation
    to risk assessments, risk management plans and
    support plans for individuals, including
    completing daily reports.
  • Build links with the local community and develop
  • Provide opportunities for service users to access
    social, leisure, employment, educational or
    vocational activities within the local community

The Apprentice Support Worker is a key role within Vivo Care Choices part of Cheshire West and Chester’s Health & Wellbeing Directorate.

The apprentice will work alongside trained Support Workers as part of a care team providing personalised care and support to people who use Vivo’s services and deliver individual or group activities, ensuring people’s needs and outcomes are met, and they are able to reach their full potential. 

This role will have mentor support and a dedicated Apprentice Programme Tutor, plus a “buddy” from previous years’ apprentices to offer support and advice as apprentice embarks on a new career in the Council.

On successful completion of the Level 2 Adult Care Worker Standard and review of performance the post holder will progress to the permanent post of a Grade 4 Support Worker.

This role is ‘fixed base’ which means that your role requires you to work predominantly at a single council location.

What training will the apprentice take and what qualification will the apprentice get at the end?

A full programme of training will be provided to each Apprentice towards the achievement of the Adult Care Worker Level 2 Apprenticeship, including substantial on-the-job training, a period of shadowing at the start of each role plus provision of mandatory training for areas such as Safeguarding, manual Handling, Health& Safety and much more.

The apprenticeship includes:-

  • Level 2 Diploma in Care.
  • Functional skills if needed

During the apprenticeship, the successful applicant will undertake additional development activities to support their Apprenticeship, which will in turn help them to:

  • Understand the Services that the Council provides and how they operate
  • Contribute to the delivery of The Council Plan and priorities
  • Be able to use Council Information Technology (IT) Systems and Digital Applications (0365 Microsoft)
  • Follow Council Policies, Procedures and Guidance
  • Have the ability to show initiative and work as part of a team in order to achieve measurable objectives
  • Have good organisational skills and the ability to deliver key tasks and functions in an efficient and timely manner
  • Understand equality, diversity and inclusion and have an understanding of how this influences service delivery
  • Be committed to ensuring that their interactions have a positive impact on CWAC Customer Experience

What is the expected career progression after this apprenticeship?

There are excellent career opportunities to work in a wide variety of care and support settings across the company including a permanent appointment to a Grade 4 Support Worker and then, in time, progression to a number of more senior supervisory roles.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Customer care skills, Administrative skills, Team working, Non judgemental, Patience, Compassion, Caring, Good listener, Takes ownership/responsibility, Teamwork


GCSE or equivalent English (Grade Grade 4 / C) Desired
GCSE or equivalent Maths (Grade Grade 4 / C) Desired

Things to consider

This is a very special opportunity to work for a leading provider in delivering social care to a diverse group of individuals, and a chance to experience using your unique skills and commitment towards supporting individuals to have an improved life. Working 5 days per week including occasional weekends with shifts between the hours of 8am and 8pm. If this role is for you and is what you are looking for, we look forward to your application and hopefully welcoming you on to your new career pathway.

About the employer

Vivo Care Choices is part of Cheshire West and Chester Council’s Health & Wellbeing Directorate. Cheshire West and Chester Council is responsible for delivering a wide range of care and support services across the Borough for people with Learning Disabilities, Autism and for Older People.


Cheshire West and Chester Council Vivo Care Choices


Lightfoot Street




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Training provider



Claire Garner


Apprenticeship standard

Adult care worker

Level 2 (GCSE)

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