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ICT Support Apprentice St Nicholas School

We are seeking to recruit an IT apprentice to work within our busy special needs secondary school. The position is ideally suited to someone who can demonstrate energy, enthusiasm, flexibility, strong communication skills and is able to relate to children and young people with a wide range of learning disabilities.

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Closing date: 02 Sep 2022

Apprenticeship summary

  • Annual wage


    Potential salary dependent on skills : £10,233.60

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday, Term-time Shifts are to be confirmed

    Total hours per week: 32

  • Expected duration

    18 Months

  • Possible start date

    08 Sep 2022

  • Date posted

    14 Jul 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Login and support processing tickets
  • Install and uninstall required software
  • Install / reinstall operating systems to machines
  • To troubleshoot classroom technical problems
  • To ensure that all curriculum hardware is maintained and stored in an appropriate manner
  • To clean and change hardware components within laptops / desktop computers
  • To keep audits up to date with changes
  • Maintenance of all ICT equipment, as directed
  • To have regard for the welfare of pupils always
  • To actively assist with the implementation of the schools aims and policies
  • To take an active part in the performance management process
  • To carry out your duties, responsibilities and rights as laid out in your Contract of Employment

What training will the apprentice take and what qualification will the apprentice get at the end?

The apprentice will complete training tutorials on basic, intermediate, and advanced IT skills. Providing a baseline foundation for their job role. Training is tailored to IT the support role described in the job specification. This involves building upon existing IT skills and applying them to daily tasks at work.

The apprentice will undertake one day a week training on the course and will have monthly sessions with the training provider. This can be completed at either the workplace or the training provider's premises. The apprentice will study towards and achieve the following awards at the end of the apprenticeship:

Core Components:

  • BTEC Level 3 Diploma in Professional Competence for IT and Telecoms Professionals
  • BTEC Level 3 Diploma in ICT Systems and Principles
  • Information Communications Technician Personal Attributes and Behaviours
  • EPA - Information Communications Technician


Subject to Prior Attainment:

  • Functional Skills Maths Level 2
  • Functional Skills English Level 2
  • Functional Skills ICT Level 2

What is the expected career progression after this apprenticeship?

Upon completion of the apprenticeship there is the opportunity for a permanent position within the IT team.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Analytical skills, Logical, Team working, Initiative, Patience, IT Hardware Experience, IT Software Experience


GCSE or equivalent English (Grade 4-9, A*-C) Essential
GCSE or equivalent Maths (Grade 4-9, A*-C) Essential

About the employer

St. Nicholas School is situated in Southend-On-Sea and offers a quality, inclusive education for secondary aged students (11-16 years) with an Education and Health Care Plan. St. Nicholas is part of a Multi-Academy Trust, the SEN Trust Southend, along with three other local special schools. It is our aim to encourage every student to achieve their full potential, to become an independent adult and an active member of their local community, relative to their ability. Our school offers a safe and happy environment where the well-being and achievement of every student is our priority. Small class sizes enable positive relationships to develop between staff and students and offer the support necessary for students to achieve their individual best.


St Nicholas School


Philpott Avenue



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Training provider



James Chance

01268 574 299

Apprenticeship standard

Information communications technician

Level 3 (A level)

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