IT Support Apprentice ASSURED DIGITAL TECHNOLOGIES LIMITED
We are now looking for an eager candidate to join us as an apprentice. You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Azure Cloud Support Specialist - Level 3 Apprenticeship.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 12 Aug 2022
Apprenticeship summary
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Annual wage
£12,000.00
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Working week
Monday – Friday, Flexi Shift, 8 hours between 7.30am – 5.30pm (1 hour lunch)
Total hours per week: 40
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Expected duration
16 Months
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Possible start date
26 Aug 2022
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Date posted
11 Jul 2022
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000063414
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Positions
1 available
What will the apprentice be doing?
- The timely and accurate logging of customer issues into the Call Management system, from both phone calls and incoming emails
- Using the formal call logging system in place, and be responsible for the quality of the information recorded – to be able to produce clear descriptions relating to user problems that ensure timely and efficient solutions
- Recognising when a call is urgent and escalate accordingly
- Carrying out configuration and testing of new kit prior to install at customer site
What training will the apprentice take and what qualification will the apprentice get at the end?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
- Learn on-premise and cloud-enabled technologies and services
- Learn technical content that aligns to and is relevant to employers and the market
- Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
- Get an introduction to Windows, Linux and PowerShell
What is the expected career progression after this apprenticeship?
Move to IT Support Engineer – or if the Apprentice shows a keen interest in other areas of the Company, we are always looking for more people – IE software development, Web Development etc.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths & English (Grade 3+ (D or above)) Essential
Things to consider
About the employer
Employer
ASSURED DIGITAL TECHNOLOGIES LIMITED
Address
The Quorum
Bond Street
Bristol
BS1 3AE
Training
Training provider
QA LIMITED
Apprenticeship standard
Information communications technician
Level 3 (A level)
Employer's Application Instructions
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 12 Aug 2022