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Operations Support Apprentice DIVERSITY TRAVEL LIMITED

Join a fast growing travel management company based in the heart of Manchester city centre! Diversity Travel is looking to hire an Operations Support Assistant. There are good opportunities for internal progression and development, with ongoing training available. You will also study towards the level 3 business administration apprenticeship.

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Closing date: 31 Aug 2022

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday 8.45am – 5.30pm 1 hour lunch break

    Total hours per week: 38.75

  • Expected duration

    15 Months

  • Possible start date

    01 Sep 2022

  • Date posted

    07 Jul 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Manning and distributing operations email inboxes
  • Diary management
  • Answering telephone calls and directing as appropriate
  • Preparation of reports for stakeholders
  • Making bookings
  • Making payments
  • Meeting and greeting visitors
  • Ensuring the smooth running of office space

What training will the apprentice take and what qualification will the apprentice get at the end?

Alongside the role you will study towards the level 3 business administration apprenticeship, learning from industry-experienced coaches.

Level 3 Business Administrator apprenticeship standard, which includes:

  • Level 2 Functional Skills in maths and English (if not already achieved)
  • End-Point Assessment (EPA)
  • Training provided by the employer and online with The Apprentice Academy
  • 7000+ online resources available
  • 1 to 1 coaching with experienced coach

What is the expected career progression after this apprenticeship?

The business is growing quickly and this offers good opportunities for internal progression and development. The Learning and Development Team provide training to support ongoing development.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Analytical skills, Team working


GCSE or equivalent English (Grade C/4) Essential
GCSE or equivalent Maths (Grade C/4) Essential

About the employer

Diversity Travel are a specialist Travel Management Company providing a fully integrated service to the charity, academic and not-for-profit sectors. They have significant expertise in arranging travel to both familiar and more obscure areas of the globe, with access to exclusive highly flexible humanitarian and academic air fares.




Manchester One

Portland Street


M1 3LD

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Training provider



Maria Grimsley

0161 200 1673

Apprenticeship standard

Business administrator

Level 3 (A level)

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