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Customer Services Apprenticeship BSP MOTOR VEHICLES LTD

As a Customer Service apprentice at BSP Motor Vehicles you will be responsible for assisting with Customer needs and completing administrative duties while working towards a Level 2 qualification.

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Closing date: 07 Dec 2022

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday 9:30 - 5:30 (30 Minute Break)

    Total hours per week: 37.5

  • Expected duration

    12 Months

  • Possible start date

    08 Dec 2022

  • Date posted

    13 Jul 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    2 available

What will the apprentice be doing?

At BSP Motor Vehicles LTD your duties will include and not be limited to:

  • Invoicing
  • Customer enquires
  • General administrative duties
  • Data entry
  • Dealing with phone calls and customers
  • Printing and filing
  • Marketing and advertising
  • Microsoft Office and Excel use
  • Dealing with post

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 2 Customer Services apprenticeship standard, which includes:

Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Minimum of 20% off the job training

What is the expected career progression after this apprenticeship?

Possible Employment with the company 

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Initiative, Non judgemental, Patience


GCSE or equivalent Maths & English (Grade 4/C) Desired

About the employer

BSP Motor Vehicles Ltd is a Prime Dealer in Derby for Used Audi, BMW, Mercedes, Porsche, Mini Cooper, land Rover and Volkswagen Cars. We can assist our customers to choose the best cars and convenient finance options. We are associated with Autotrader to ensure we are providing well inspected vehicles.






DE22 3SH

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Training provider



Laura Malpass

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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