Customer Service Apprentice SPRINT SIGNS DORCHESTER LIMITED
This is an exciting opportunity for a Customer Service Apprentice to undertake a range of tasks. The position will be situated in the main Dorchester Post Office. Throughout the apprenticeship, the Customer Service Apprentice will learn all about posting, handling cash, DVLA process, Passport Applications and Travel Money.
Closing date: 31 Mar 2023
Apprenticeship summary
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Annual wage
£9,254.44 to £18,278.00
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
Minimum Wage Rates -
Working week
Monday to Friday 9am to 5pm. There may be a requirement for Saturday working on 09:30am to 12:30pm on a rota system.
Total hours per week: 37
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Expected duration
15 Months
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Possible start date
01 Apr 2023
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Date posted
07 Jul 2022
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000063131
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Positions
1 available
What will the apprentice be doing?
- Assist clients will all aspects of posting
- Handle and process large amounts of cash as the Post Office processes large amounts of banking for most high street banks.
- Assist customers in completing passport applications, driver licencing applications, international driving permits and foreign exchange.
What training will the apprentice take and what qualification will the apprentice get at the end?
The Customer Service Apprentice will work towards a L2 Customer Service qualification via Weymouth College and will at the same time have formal training delivered by Dorchester Post Office.
What is the expected career progression after this apprenticeship?
Prospect of progression to a higher level apprenticeship qualification and to progress within the business. Prospect of a permanent position for the right candidate on completion of the Apprenticeship.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade C/4) Essential
About the employer
Employer
SPRINT SIGNS DORCHESTER LIMITED
https://www.sprint-digital.co.uk/
Address
Inside Dorchester Post Office
Trinity Street
Dorchester
DT1 1DH
Training
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Before you apply
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