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Apprentice Customer Service Advisor - Wigan JOHNSONS CARS LIMITED

Interested in cars and Customer Service? This is a great opportunity to work for a leading Honda retailer as a Service Advisor. You will be an apprentice in a busy Customer Service environment.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Aug 2022

Apprenticeship summary

  • Annual wage

    £10,500.00

  • Working week

    Working Week - Monday - Friday (Occasional Saturdays); shifts to be confirmed.

    Total hours per week: 40

  • Expected duration

    18 Months

  • Possible start date

    05 Sep 2022

  • Date posted

    06 Jul 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000063028

  • Positions

    1 available

What will the apprentice be doing?

Interested in cars and Customer Service? This is a great opportunity to work for a leading Honda retailer as a Service Advisor.

  • You will be an apprentice in a busy Customer Service environment
  • You will carry out tasks relevant to serving customers, dealing with queries, booking in vehicles and processing payments
  • You will also be partly responsible for maintenance of the Service reception environment

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Practical on the job training will be provided at the Employer
  • You will be working towards a Level 2 Apprenticeship along with Functional Skills in maths & English at Level 2
  • Training consists of a mixture of one to one learning within the Employer, Virtual online training and Block release training at our centre in Bracknell
  • You will also work towards Honda internal qualifications

What is the expected career progression after this apprenticeship?

Possible career progression opportunities include Workshop Controller, Service Manager, Aftersales Manager.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Team working, Initiative, Ability to Build Rapport, Confident, Professional Attitude

Qualifications

GCSE or equivalent Any (Grade A*-C/9-4 (or equivalent)) Essential

About the employer

Founded in 1999, Johnsons Cars has built itself up to become one of the largest independent car dealerships in the country, through being committed to providing the highest level of customer care and satisfaction in everything we do, from the supply of new and used vehicles through to servicing and repair.

Employer

JOHNSONS CARS LIMITED

Address

Challenge Way

Martland Park

Wigan

WN5 0LD

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Training

Training provider

RAYTHEON SYSTEMS LIMITED

Contact

Nicole Beaumont

hondaapprenticeships@raytheon.com

01302 837070

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

All applications need to be submitted via the website www.hondaapprenticeships.co.uk

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Aug 2022