IT Apprentice - Desktop support Close Brothers Vehicle Hire Limited
A rare and exciting opportunity to join the CBVH IT team in a IT Apprentice - Desktop support (1st line) role. With training from your mentor you'll become responsible for the smooth administration for Supporting desktop and mobile infrastructures.
Closing date: 02 Sep 2022
£9,379.50 to £18,525.00
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).Minimum Wage Rates
Total hours per week: 37.5
Possible start date
05 Sep 2022
06 Jul 2022
Level 3 (A level)
What will the apprentice be doing?
The role of IT Apprentice - Desktop Support Engineer will consist of being a first point of contact for customers who require IT support.
This position is extremely varied, but also very hands-on, suited to someone who enjoys fixing things and finding solutions to problems that may arise. You will assist with the troubleshooting hardware and software issues, upgrading, Installing, and maintaining computer peripherals.
What training will the apprentice take and what qualification will the apprentice get at the end?
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected to work towards the Information Communications Technician Level 3 Apprenticeship Standard, with support from your employer and the Chesterfield College Group.
As part of your apprenticeship, and dependent on your prior attainment, you may be required to complete maths and English Functional Skills which is an integral part of your apprenticeship. Upon successful completion you will be awarded additional certificates of recognition for these qualifications.
What is the expected career progression after this apprenticeship?
Initially this role will be a pivotal role reporting directly to the IT Systems and Process Coordinator. Providing 1st line support both in person and over the telephone. The role will progress to investigating, implementing and maintaining end user device components and systems. Ensuring that IT hardware all operates effectively, and that all software is up to date and relevant.
Requirements and prospects
Desired skills and personal qualities
GCSE or equivalent Maths (Grade 3/D or above) Essential
Things to consider
About the employer
TRAINING SERVICES 2000 LTD
Information communications technician
Level 3 (A level)
Before you apply
Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.