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IT Support Apprentice (Vogue Sourcing/AM London) Vogue Sourcing / AM London

Estio Training have an exciting new opportunity for an IT Support Apprentice with Vogue Sourcing/AM London, a Fashion company based in Manchester.

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Closing date: today

Apprenticeship summary

  • Annual wage

    £13,000.00

  • Working week

    Monday to Friday. Shifts to be confirmed.

    Total hours per week: 37.5

  • Expected duration

    17 Months

  • Possible start date

    22 Aug 2022

  • Date posted

    06 Jul 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000062958

  • Positions

    1 available

What will the apprentice be doing?

  • Provides assistance in the use of personal computer hardware, software, and specialized mainframe technology or operates a multi-platform computer environment or monitors the production scheduling, execution, and successful completion of production jobs.
  • Sets up and configures desktop computers, peripherals and accounts assigning security level.
  • Installs software and installs and repairs hardware and peripherals.
  • Tests programs.
  • Troubleshoots, diagnoses problems, implements corrective action procedures within prescribed guidelines and/or escalates to other technical resources as appropriate.
  • Maintains systems, databases and web pages.
  • Administers user accounts.

What training will the apprentice take and what qualification will the apprentice get at the end?

Learners will receive technical training online. Whilst in the workplace, apprentices will also receive continual coaching, help and guidance from a workplace mentor who will be there to ensure that they get the most from their work experience.

This apprenticeship will give you a Level 3 Information Communication Technician Standard with training in areas such as:

  • Functional skills, Maths L2 and English L2
  • Introduction to IT Support
  • Stability and Resilience
  • Testing and Problem Solving
  • Introduction to Networks
  • Security
  • Cloud Systems
  • Support Teams
  • Level 3 ceritificate 

 

What is the expected career progression after this apprenticeship?

The role offers long term security and the opportunity to progress into a permanent position.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Logical, Team working, Initiative, Time management, Procedure oriented approach, Documentation skills, Organisational skills, Taking ownership, Ability to solve problems, Customer focused approach, Professional attitude, Willingness to learn

Qualifications

GCSE or equivalent English (Grade A*-C/9-4 or equivalent) Essential
GCSE or equivalent maths (Grade A*-C/9-4 or equivalent) Essential

About the employer

Fast paced Fashion Company based just outside of Manchester City Centre. Established in 2018, 4 overseas offices and headquarters based in the UK. Exciting opportunity to join our company through this period of rapid growth.

Employer

Vogue Sourcing / AM London

Address

3rd Floor, Oakland House , Talbot Road

Manchester

M16 0PQ

Contact

Stephanie Mallinson

stephanie.mallinson@estio.co.uk

0113 3500 333

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Training

Training provider

ESTIO TRAINING LIMITED

Apprenticeship standard

Information communications technician

Level 3 (A level)

Before you apply

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