Administration & Customer Service Apprentice FOR YOU SOCIAL CARE LTD
This is an exciting opportunity to work for For You Social Care undertaking varied duties. You will be working with a hardworking and friendly team.
Closing date: 31 Aug 2022
Salary can be negotiated dependent on experience.
Total hours per week: 40.0
Possible start date
05 Sep 2022
06 Jul 2022
Level 2 (GCSE)
What will the apprentice be doing?
You will undertake varied duties during your apprenticeship.
You will complete an End Point Assessment this will involve the following:
- Practical Observation
- Professional Discussion
Functional Skills: Level 1 and then L2 in Maths and English (Exemptions may apply if Grade A - C GCSE, Functional/Key Skills Level 1 or 2 has been achieved)
Wednesdays will be used as time off to study; you will attend classes via Teams and complete work for your apprenticeship.
What training will the apprentice take and what qualification will the apprentice get at the end?
Customer Service Practitioner Level 2 Standard
The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation. Your core responsibility will be to provide a high-quality service to customers.
The standard covers the following:
What is the expected career progression after this apprenticeship?
There is a strong possibility that you will gain a permanent position following successful employment as well as achievement of the full apprenticeship qualification.
There may also be further apprenticeship/other training available following successful employment and achievement of the apprenticeship qualifications
Requirements and prospects
Desired skills and personal qualities
GCSE or equivalent Maths (Grade Grade C/4 or above) Essential
About the employer
FOR YOU SOCIAL CARE LTD
Customer service practitioner
Level 2 (GCSE)