Coronavirus (COVID-19): to find out how we can support you with your apprenticeship including if you have been affected by redundancy, read our updated information.

Trade Counter/ Warehouse Operative Apprentice ADAPTATION SUPPLIES LTD

The role involves carrying out numerous physical related activities such as manual handling, ability to work off both verbal instructions and documents such as delivery notes etc and be able to work off your own initiative to ensure all tasks are completed accurately and in a timely manner.

Sign in to apply

Closing date: 27 Aug 2022

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Thursday 8:00 - 16:30 Friday 8:00 - 16:00

    Total hours per week: 37.00

  • Expected duration

    12 Months

  • Possible start date

    28 Aug 2022

  • Date posted

    06 Jul 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Duties and responsibilities will include:

  • Operate and handle equipment safely and efficiently as required for their role (Training on lifting equipment will be given as required)
  • Comply with appropriate rules, regulations and processes for safely and efficiently moving, handling, packing and unpacking different items, both manually and using relevant equipment.
  • Work individually and as part of a team to safely move and handle objects; maintain a high level of housekeeping and manage waste effectively
  • Safely and efficiently load and unload items into and from vehicles, buildings, containers, lift vans, crates and/or boxes; use appropriate MHE or machinery where necessary; ensure items are safely and efficiently packed, assembled and/or disassembled as appropriate
  • Select, prepare and use packaging materials appropriate to the job efficiently and in a way which reduces waste, costs and environmental impact
  • Use correct equipment and procedures to record receiving or stowing goods; produce relevant paperwork or labelling processes
    promote the values of the organisation; communicate effectively with customers and colleagues to identify and meet their needs
  • Use IT applications and other relevant technology and systems, including warehousing management, data capture, radio and barcoding systems, to ensure the safe and efficient processing of goods
  • Be able to communicate confidently to internal and external customers
  • Identify & communicate to the relevant person (s)
  • Identify customer needs
  • Recognise the difference between internal and external customers and the relationship between customer satisfaction and organisational performance.
  • Be able to use appropriate techniques and forms of communication to put customers at ease and gain their trust.
  • Deliver customer service that exceeds customer expectations
    Be able to identify customer requirements and referring them onwards in an appropriate manner
  • Assisting customers in exploring product ranges
    Identify the customers’ requirements, matching them to the trade supplier’s products and services
  • Deliver accurate product information, to enable the customer to make a decision on products
  • Use appropriate selling techniques, face to face, electronic or on the telephone
  • Communicating with customers using various methods and systems appropriate to the situation
  • Be able to understand what a USP is and upselling techniques

What training will the apprentice take and what qualification will the apprentice get at the end?

  • The apprentice will obtain a Level 2 Supply Chain Warehouse Operation where they will do their training at Burnley College.
  • Training will be delivered on-site one day out of the working week.

What is the expected career progression after this apprenticeship?

  • We are part of a group of companies and are ambitious to grow so you will have plenty of opportunity to grow and develop

Requirements and prospects

Desired skills and personal qualities

Communication skills, Team working, Physical fitness


GCSE or equivalent Maths/English (Grade 4 (C)) Essential

About the employer

Adaptation Supplies Limited (ASL) was formed in November 2004 and is based in Manchester, but with nationwide delivery. ASL was purchased at the beginning of October 2019 by UPS Building & Maintenance Limited (UPS) who have a number of contracts with councils to undertake adaptations of wetrooms and other building and maintenance works. ASL specialises in the supply of bathroom adaptations, wetrooms, bathrooms, tiles, flooring and electricals. Both ASL and UPS have a purpose driven culture of ‘Changing lives for the better’ which is what every colleague tries to do every single day. The Company encourages and supports colleagues continuous improvement and development. We have a trade counter and two showrooms at our site in Manchester. We believe we are experts in both product knowledge and installation. We offer a great service and a wide range of products on show.






M11 2PS

You must have JavaScript enabled to view a map of the location


Training provider




Apprenticeship standard

Supply chain warehouse operative

Level 2 (GCSE)

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.