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IT Apprentice (David Phillips) David Phillips

Estio Training have an exciting new opportunity for a IT Engineer Apprentice with David Phillips, a property furnishing and design service based in London.

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Closing date: 15 Aug 2022

Apprenticeship summary

  • Annual wage

    £12,801.00

    £12,803 - £15,391

  • Working week

    Monday to Friday 9am to 5pm

    Total hours per week: 37.5

  • Expected duration

    17 Months

  • Possible start date

    22 Aug 2022

  • Date posted

    05 Jul 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000062320

  • Positions

    1 available

What will the apprentice be doing?

  • Provide 1st line technical support to telephone requests and emails from users.
  • Application support to ensure our users are leveraging cloud systems to their fullest potential.
  • Troubleshooting hardware and software issues and escalating or remediating as required.
  • Maintenance and documentation of the registration system.
  • Manage user requests for software downloads or installations.
  • Maintenance of existing systems, troubleshooting issues with performance.

What training will the apprentice take and what qualification will the apprentice get at the end?

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:

  • Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
  • Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
  • Prioritise systems support tasks and monitor and maintaining system performance.
  • Maintain regulatory, legal and professional standards.
  • Support the information systems needs for your business.
  • Level 3 certificate.

What is the expected career progression after this apprenticeship?

The role offers long term security and the opportunity to progress into a permanent position.


Requirements and prospects

Desired skills and personal qualities

Communication skills, Customer care skills, Interest in IT, Willingness to learn, Flexible and adaptable

Qualifications

GCSE or equivalent English (Grade A*-C/9-4 or equivalent) Essential
GCSE or equivalent maths (Grade A*-C/9-4 or equivalent) Essential

About the employer

In 1998, founders David and Phillip pioneered design led furnishing for property professionals. The concept of delivery, assembly and installation of furnishing the next working day.

Employer

David Phillips

Address

26-32 London Industrial Park , Eastbury Road

London

E6 6LP

Contact

Nabila Lotfy

nabila.lotfy@estio.co.uk

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Training

Training provider

ESTIO TRAINING LIMITED

Apprenticeship standard

Information communications technician

Level 3 (A level)


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