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Guest Services Apprentice VAN DYK BY WILDES LIMITED

Our fantastic people help to make every moment count for our guests, creating memories which are unrivalled, exceptional, and individual. We recognise that it is the people who work at Van Dyk who make our guests’ visits truly special. We are keen to hear from exceptional individuals who are passionate about service delivery.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: today

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Sunday, Shifts to be allocated 5 days out of 7. Either 7:00am to 3:00pm or 3:00pm to 11:00pm

    Total hours per week: 40.0

  • Expected duration

    13 Months

  • Possible start date

    15 Aug 2022

  • Date posted

    05 Jul 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    3 available

What will the apprentice be doing?

Responsibilities of a Reservations Apprentice will need to:

  • Provide an efficient & professional service at all times & deal with guest inquiries either by email, telephone, letter, or verbal.
  • Accurately take & input Hotel Reservations into the in-house booking system along with taking payment
  • Be willing to be part of a dedicated team

What training will the apprentice take and what qualification will the apprentice get at the end?

Hospitality Team Member Apprenticeship Standard Level 2 Route: Reception

Functional skills in maths and English (if required)

End-Point Assessment (EPA)

What is the expected career progression after this apprenticeship?

We commit to a team charter which ensures we recruit and retain the very best individuals within our industry. We believe an investment in training and development is paramount to ensure our team have the skills required to help us achieve our goals.

Requirements and prospects

Desired skills and personal qualities

Customer care skills, Team working, Communication skills, Initiative, Attention to detail


GCSE or equivalent English (Grade Grade A*-C/9-4) Desired
GCSE or equivalent Math's (Grade Grade A*-C/9-4) Desired

Things to consider

The hotel sector is a very busy working environment. When applying, please consider the location of the business and your transportation to and from work.

About the employer

Van Dyk Hotels offer luxury accomodation along with a superior Dining experience. Whether the reason for your visit to the area being for business, leisure, a wedding or special occasion, Van Dyk is the ideal venue for you to consider.  




Van Dyk Hotel, Worksop Road, Clowne


S43 4TD

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Training provider


Apprenticeship standard

Hospitality team member

Level 2 (GCSE)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: today