Business Admin Apprentice CLOUD CENTRAL CONVERGENCE LTD
This is an exciting opportunity to join a fantastic, supportive team in a varied and interesting role. You will be dealing with clients from all over the world, providing an excellent service at all times. You will also be supporting the Sales Team Lead. You’ll be interested in tech, hard working, and have a great eye for detail.
Closing date: 31 Aug 2022
Apprenticeship summary
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Annual wage
£11,544.00
£6 per hour
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Working week
Monday - Friday 9am - 5pm with 1 hour lunch everyday.
Total hours per week: 37.0
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Expected duration
15 Months
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Possible start date
01 Sep 2022
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Date posted
04 Jul 2022
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000062086
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Positions
2 available
What will the apprentice be doing?
This is a cross over role for the right candidate to fit in between the two departments with day to day coordination of cases and assisting with processes.
For the sales element it would be to follow the sales team’s instructions to gain information to enable the creation of quotes for work opportunities they are working on to win.
- Support the Sales Team Lead with quotes and the completion of documents, and forms
- Data Input onto spreadsheets
- Some telephone communication with clients, but mainly via email
The very service role will be:
- Monitor incoming case requests, verify them and pass them on to the correct partner/partners
- Keeping in contact with both the customer and partner with updates to the status of the case.
- Follow up to ensure the case has been dealt with
Very different to the generic service desk roles as you will be dealing with clients from all over the world. You should have an interest in IT/Tech and full training will be provided.
What training will the apprentice take and what qualification will the apprentice get at the end?
Level 3 Business Admin. Our courses are remote learning, via teams which is held once a month but we always on hand to support more when needed. Face to face training can be accomodated if required.
What is the expected career progression after this apprenticeship?
- Progression into sales and or service roles or even further for the right candidate
Requirements and prospects
Desired skills and personal qualities
Qualifications
Things to consider
About the employer
Employer
CLOUD CENTRAL CONVERGENCE LTD
Address
BADGERS FARM
WILLOWPIT LANE
HILTON
DE65 5FN
Training
Training provider
DERBY BUSINESS COLLEGE LIMITED
Contact
Catherine Allman
07508821784
Apprenticeship standard
Business administrator
Level 3 (A level)
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