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Business Administration Apprenticeship MOTIF8 EMBROIDERY & PRINT LTD

Motif8 is an embroidery & printing company, providing high quality embroidered and printed sports and leisurewear to HM Forces, Schools, Colleges and Sports Teams. They are looking for energetic new apprentices to join their sales team.

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Closing date: 22 Aug 2022

Apprenticeship summary

  • Annual wage

    £9,379.50

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday 9am -5pm

    Total hours per week: 37.5

  • Expected duration

    16 Months

  • Possible start date

    03 Sep 2022

  • Date posted

    11 Jul 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000061976

  • Positions

    2 available

What will the apprentice be doing?

Key responsibilities and accountabilities:

1.     Create orders forms from customer’s requirements and information, which will be used to follow orders through factory.

2.     Communicate with customers to ensure that their orders are correct, that they are content with the situation with their orders.

3.     Engage with any customer queries or complaints.

4.     Engage with customers in the shop when shop manager is on lunch break or during busy periods.

5.     Maintain a clear and clean appearance to the “front of house”, ensuring office is clean and entrance.

6.     Re-direct calls to the required members of staff.

7.     In mornings access the answer phone for messages and ensure customers calls are processed or returned.

8.     In a timely manner, work load dependent, reply to all appropriate emails.

9.     Supply quotes for customers requiring such information and ensuring to liaise with the Directors for large orders.

10.  Liaise with the design team with regards to customer’s artwork and logos.

 

Other duties:

 

1.     Adhere to procedures relating to the proper use and care and maintenance of the computers and other equipment used for which the role has responsibility.

2.     Adhere to health and safety policy

3.     Maintaining and keeping the working area in a clean and tidy fashion.

4.     Liaising with Supervisor and Production Manager in relation to due dates and deadlines.

5.     Report any problems with computer or equipment to the line Manager.

6.     At the end of each working day the sale office is to be closed down and secured ensuring the following:

·        All computers all shut down and switched off

·        Phones are turned to night mode.

·        Bins are emptied and desk is tidied.

·        All portable heaters are switched off and disconnected from the socket.

·        Ensure that their respective toilets are secured by turning off the light, closing windows and doors.

7.     When leaving the premises to ensure that no single individual person is left in the building alone, for the purposes of security.

11.  To sign in and out at the start and end of each shift.

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Business Administrator Apprenticeship Standard which includes:

Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Via your ITEC tutor and on-the-job training, you'll get the opportunity to learn:

IT
Record and document production
Decision making 
Interpersonal skills
Communication
Quality
Planning and organisation
Project management
Relevant regulation
Policies
External environment factors

Training 2 days a month via Zoom & 2 days in the workplace 

What is the expected career progression after this apprenticeship?

Following a successful apprenticeship there will be the possibility of a full time role in the business 


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Team working, Initiative

Qualifications

GCSE or equivalent Maths & English (Grade 9-4 or A*-C) Desired

About the employer

Motif8 are the largest supplier of clothing to the British Armed Forces and schools throughout the country. We specialize in embroidered/printed uniforms & sportswear to your own unique design.

Employer

MOTIF8 EMBROIDERY & PRINT LTD

Address

STEPHENSON STREET

THORNABY

STOCKTON ON TEES

TS17 6AL

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Training

Training provider

ITEC NORTH EAST LIMITED

Contact

Laura McMaster

l.mcmaster@itecne.co.uk

07970845393

Apprenticeship standard

Business administrator

Level 3 (A level)


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