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Support Engineering Technician Apprentice ZERO ENTERPRISES LTD

Fantastic opportunity to join the team at Zero Enterprises as a Support Engineering Technician Apprentice, completing the Level 3 Engineering Technician (Product Design & Development Technician) qualification.

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Closing date: 14 Aug 2022

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    40 hours per week, shifts to be confirmed

    Total hours per week: 40

  • Expected duration

    42 Months

  • Possible start date

    22 Aug 2022

  • Date posted

    07 Jul 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Photocopier engineer with responsibilities for:

  • Building and configuration of new multi-functional devices (MFD) in line with customer requirements for installation at customer premises.
  • Maintenance of MFD’s at customer sites to ensure continuous operation.
  • Fault diagnosis and resolution of issues with customer devices both remotely and in situ at customer sites.
  • Decommissioning of retired machines to reutilize components where possible and disposal of obsolete components.
  • Refurbishment of returned MFD’s to a quality standard for resale.
  • Supporting sales team with product knowledge in support of customer proposals.
  • Maintaining tidy workshop and parts warehouse.

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Engineering Technician (Product Design & Development Technician)

Training to take place at NSCG Newcastle College, ST5 2GB, one day per week

What is the expected career progression after this apprenticeship?

Completion of the apprenticeship could lead to a permanent position for the right person.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Problem solving skills, Analytical skills, Logical, Team working, Initiative


GCSE or equivalent English (Grade Grade 4/C or above) Essential
GCSE or equivalent Maths (Grade Grade 4/C or above) Essential
GCSE or equivalent Science (Grade Grade 4/C or above) Desired

Things to consider

Once competent, this role will include visiting customer sites.

About the employer

Zero Enterprises Ltd are a supplier of Printers, Photocopiers Multi-functional Devices, Consumables, Office Technology, Telephony Solutions and more. As a successful business operating in Crewe since 1999, we have an enviable reputation for delivering quality service to our customers and providing the best working environment for out staff to develop and grow








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Training provider



The Apprenticeship Hub

01782 254287

Apprenticeship standard

Engineering technician

Level 3 (A level)

Before you apply

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